About the Role
The Entry Level Customer Service Assistant provides support to customers through clear communication, problem-solving, and positive interaction. This role is great for someone who enjoys helping people and learning customer-facing skills.Key ResponsibilitiesAssist customers via phone, email, and in-person communication.Provide information about products, services, or programs.Handle basic inquiries and escalate issues to senior staff when needed.Update customer records and process documentation.Support office operations and administrative tasks.