Business Analyst

DSA is searching for an experienced Business Analyst to work as a Consortium Support Representative. All DSA employees must be vaccinated for COVID -19 or an approved Religious or Medical Exemption. The selected candidate will perform Consortium Support Representative (CSR) duties including technical liaison, project management, scheduling, and sustaining support to information workers who use a portfolio of business capabilities including Microsoft SharePoint, MIRARS, PPMT and Office 365. Responsibilities include conducting stakeholder meetings, documentation of business requirements, coordinating with technical developers to build solutions, conducting business analysis of technical solutions to meet stakeholder requirements. Additionally, the selected candidate will assist with development, testing, instructional documentation, supporting educate and inform campaigns, and process improvement to continually improve user experience. The candidate will support the organization's SharePoint 2019 operations and migration to SharePoint Online. The selected candidate will perform project manager/ senior business analysis functions and lead a diverse team of technical support personnel including SharePoint, training, and business intelligence. Duties include, but are not limited to the following: - Serve as the primary liaison, embedded in the customer organization, with MilTech Solutions for all services and products. - Have a detailed understanding of and visibility across all products and services and how they are being utilized within the MilTech customer base. Be cognizant of existing and emerging customer business challenges. - Utilize traditional agile project management methodologies to lead and participate in customer efforts. Act as Scrum Master to help facilitate customer meetings - Develop pros, cons, analysis of alternatives and recommendation briefings to the customer. Perform analysis based on business requirements and detailed examination of solutions available in the MilTech portfolio, across the MilTech customer base, and other sources. - Meet with customers regularly to translate business needs into development requirements, and work with internal MilTech divisions to implement requirements as needed. - Coordinate all internal MilTech activities as an advocate for the customer, providing a "single face to the customer across all capability sets. - Track MilTech and customer project efforts. Provide regular detailed project information on performance and schedule to stakeholders through Microsoft Project and periodic reports. - Meet with customers regularly to ensure products are being used effectively and develop methods to increase usage and positive mission impact and return on investment across all capabilities. - Understand Knowledge Management principles of tacit and explicit knowledge collection techniques to best advise customers. - Understand statutory records management and policy in order to assist the customer implement and sustain the Army Records Management functions - Provide Microsoft SharePoint 2019 and SPO support at Site Owner or Site Collection Administrator (SCA) level - Provide Microsoft Project Web Administrator level support for MS Project efforts - Prepare technical papers, assessments, and implementation plans in response to specific project requirements that include processes and procedures REQUIRED SKILLS: Minimum 5 years of experience in Information Technology management, business analysis, or related field. Remarkable customer service. Ability to influence stakeholders, negotiate acceptable solutions, and deliver qualified results. Demonstrated track record of following through on commitments. Proven ability to prioritize, meet deadlines, manage changing customer priorities, and transition between multiple tasks. Excellent planning, organizational, and time management skills. SharePoint 2019 SPO Site Owner or Site Collection Administration Exceptional analytical, innovative and conceptual thinking. Excellent documentation skills. Experience creating detailed reports and giving presentations. Scrum master experience facilitating sessions and proven experience with agile project management methodologies. Competency in Microsoft applications including Word, Excel, PowerPoint, Outlook, Project, Visio, PowerBI Desktop, and OneNote. History of supporting successful projects through all phases of the project lifecycle. Proven experience in information security awareness and practices required by the DoD and Army. Familiar with Agile development methodologies Professional experience supporting project management and solution delivery to DoD organizations Proven ability to participate in the analysis of IT and business issues Strong written and verbal communications skills Demonstrated experience with project management DESIRED SKILLS (NOT REQUIRED): Working knowledge of documenting security controls within STIG checklists COVID-19 continues to significantly impact our communities, families and employees. With employee health and safety as our top priority DSA is taking action to address the increased risk and uncertainty COVID variants pose in the workplace. DSA, will require all newly hired employees to be fully vaccinated before their start date and show proof of vaccination on the first day of employment along with all I9 required forms. These forms are only to be provided via instruction from HR and with approval from DSA management for any access to customer facility. Salary and Benefits include but not limited to:

• The hours for this role are Full-time, Regular - Start and End times are dependent on customer requirements
• Leave benefits include Paid holidays, Vacation, Sick and Bereavement
• Retirement benefits include 401K with 20% match to employee contribution, and Employee Stock Ownership Shares provided by DSA.
• Insurance benefits include customizable Medical, Dental, Health, Company Paid Life and Disability Insurance, Health savings, Vision and Domestic Partner Coverage
• Miscellaneous benefits include Tuition assistance and Technical 100% Paid Training and Family Tuition Assistance.