Vacancy expired!
Overview
IMG - provides information technology (IT), information assurance (IA), and visual communication services to government and commercial customers worldwide - is hiring a full-time Windows System Administrator at its Annapolis Junction, MD location.Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for over 30 years.ResponsibilitiesThe Windows System Administrator will:- Manage IT system infrastructure and any processes related to these systems to include: implementation, troubleshooting and maintenance.
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide Tier 2 and Tier 3 (Escalation) problem identification, diagnosis and resolution of problems.
- Provide support for the escalation and communication of status to agency management and internal customers.
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configures and manages Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
- May be required to respond to after-hours requests as required in a 24 x 7 environment.
- Health, dental, vision, and life insurance
- Short term and long term disability insurance
- 401(k) with generous company match
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
- 20 days of personal leave plus paid federal holidays
- Professional development and training assistance
Vacancy expired!