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Team: Asset Management Team - Desktop Operations- This resource will be assisting in managing the lifecycle of the Company's devices Requirements:- ServiceNow is preferred- Excel- spreadsheets for tracking purposes- Inventory Operations experience- Attention to detail Summary:The main function of a Desktop Technician is to be responsible for the installation, configuration, and administration of Windows desktops. Job Responsibilities:• Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation• Set up new users, including desktop configuration, email accounts, ldap accounts, VPN accounts• Support employees, both local and remote, with desktop issues, account issues, and access to various internal services• Troubleshoot software issues on employee's desktops/laptops• Some off-hours support may apply Qualifications:• Associate's degree in a technical field such as computer science, computer engineering, or related field required• 2-4 years of experience required• Knowledge of Windows OS• Experience with desktop installation and configuration• Experience troubleshooting desktop issues as well as mobile devices
Vacancy expired!