Vacancy expired!
Description of Work: Please Note:-The client is only looking for candidates local to the Maryland area.
- Provide architectural design, performance, and integration support for the VoIP systems into large enterprisenetwork with over 1500 nationwide and international locations.
- Document and forecast performance impact of planned and implemented VoIP architectural changes.
- Prepare and provide network Capacity, Performance and Operational reports after the implementation of changes.
- Track change requests through planning and implementation.
- Validate testing of the VoIP systems and services prior production rollout and ensure that the systems meet allVoIP and enterprise technical requirements.
- Support the acceptance of transmission facilities.
- Support the acceptance of transmission facilities and upgrades.
- Support network hardware/license requests to network engineering for augmentation.
- Prepare and provide network Capacity, Performance and Operational reports after the implementation of changes VoIP Policy document(s) defining the business requirements, system architecture and general configuration parameters.
- Configuration specification(s) defining software configuration required for VoIP equipment to implement newfeatures, functions or equipment.
- Standard Operating Procedures (SOP) defining normal day-to-day installation, operation and troubleshootingprocesses for new VoIP new features, functions or equipment.
- Provide Technical, Troubleshooting, Problem resolution support for system wide problems.
- Prepare VoIP Policy defining the business requirements, system architecture and general configurationparameters.
- Prepare, review and mange Change documentation of any proposed change to the VoIP solution.
- Create, review and mange Change Control Board (CCB) requests for approved changes.
- Configuration specification web pages defining VoIP software configuration required for VoIP equipment toimplement new VoIP features and functions.
- Approved Software specification web pages listing software features required for successful operation of particularequipment when used in a specific role in the enterprise network.
- Candidate must have Avaya Experince.
- Bachelors degree and 5 years of experience, or Master's degree and 3 years of experience. Candidates without adegree must have at least 8 years related experience with telecommunication infrastructures such as any two ormore of the following technologies: ACD, IVR, IP-IVR, call routing, voice mail, MI, call reporting, and IP telephonyinstallations for products such as E-911
- Candidate must have Avaya Experince.
- Certification from manufacturer of equipment related to IP Telephony discipline such as Cisco Certified NetworkingAssociate in Collaboration (CCNA: Collaboration) or Cisco Certified Networking Professional in Collaboration(CCNP: Collaboration) or Avaya Certified Implementation Specialist (ACIS) or Microsoft MCSE: Productivity orCTP: Certification Partners Convergence Technologies Professional or SIP School VVoIP Professional (SSVVP).
- Must have ability to develop technical solutions to complex problems that require the regular use of ingenuity andcreativity.
- Must be able to obtain and maintain a US Public Trust clearance
- Prior experience supporting the similar government agencies a plus
- Level understanding of telephony dial plan design and call routing/control protocols such as H.323, Q.SIG, E&M,ISDN, PRI, FXO, FXS, PLAR, POTS, CAS, CSS, SIP, G.711/G.723/G.726/G.729, Caller ID, DID, etc.
- Experience with IP Telephony Call Processing (CCM; GW; GK; Dial Plan; Emergency Services) and UnifiedMessaging (Unity; Octel and other)
- In depth understanding of Quality of Service (QoS) implementation in Cisco-centric enterprise-class network isrequired. The level 3 specialist must be able to work with end-to-end QoS configurations on layer-2 and layer-3devices as well as working with the WAN carriers.
- Understanding of business processes supporting IT programs, networks, and/or modern collaboration programs
- Understanding of network technologies, work flows, IT reporting, etc.
- Must be a self-starter, position is remote from the other team members.
Vacancy expired!