Vacancy expired!
Technical Service Supervisor
Job Summary:
In conjunction with the Regional Service Manager (RSM), the Technical Service Supervisor (TSS) provides leadership and supervision to all assigned team members. Additionally, the key aspects of the position are to enforce company policy and procedure, drive accountability, and improve the service regions efficiency and proficiency through active engagement in the day-to-day service operation.
Serve as primary escalation point for the region and liaison to internal/external subject matter experts
Mentor new hires
Perform ride-alongs with employees to observe adherence to company policy and procedure
Provide comprehensive development training for all service personnel to include all aspects of the service personnel job description
Conduct annual performance evaluations and regular employee 1-on-1s
Review service performance results monthly and weekly with the RSM and implement action plans as appropriate
Required Qualifications:
Associates Degree in Business Management or equivalent industry experience
5+ years of industry related experience preferred
Has demonstrated outstanding leadership and decision making skills
Requires technical and quantitative skills typically gained through completion of formal training
Requires a valid state drivers license and minimum level of auto insurance coverage per Centric policy for positions entailing extensive use of personal car while on company business.
Vacancy expired!