Vacancy expired!
Job Description
We are looking for a Customer Service Assistant to be part of our Customer Service Team. As a Customer Service Assistant, you will answer and resolve any questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers.
Salary range: $39000 - $49000 per year.
Customer Service Assistant Duties and Responsibilities
Respond to customer calls and emails and answer questions about products and services
Generate monthly, quarterly, and annual reports for management
Perform general administrative tasks, such and copying and filing
Log all contacts in our customer database system accurately
Handle customer complaints or concerns
Process orders and ensure they are fulfilled
Qualifications
High school diploma, general education degree or equivalent.
Experience working with customer support.
Comfortable using computers.
Ability to stay calm when customers are stressed or upset.
Additional Information
- This is not a remote job
- Employee Assistance Program
- Flexible Schedule
Vacancy expired!