Job Details

ID #12210763
State Maryland
City Collegepark
Job type Full-time
Salary USD TBD TBD
Source Sportsmants
Showed 2021-04-13
Date 2021-04-02
Deadline 2021-06-01
Category Et cetera
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Client Service Assistant

Maryland, Collegepark, 20740 Collegepark USA

Vacancy expired!

Job Description

Client Service Assistant will perform customer interaction tasks to support a sales team for new customer onboarding. Candidates with great interpersonal skills and enjoy working in a fast pace environment are encouraged to apply to this direct-hire role. The chosen applicant will be responsible for supporting the Sales Manager with customer correspondence, account reviews, team training, and reporting.

Salary range: $58000 - $68000 per year.

Job Description

  • Continuously improving knowledge of corporate procedures.

  • Engaging in dynamic customer service procedures, standards, and policies.

  • Onboard new client accounts, which includes the collection of required documentation and client information.

  • Exercise discretion by pricing and quoting client estimates to win new projects while maintaining standard profit margins.

  • Prioritize and organize the workflow and collaborate with all facets of the operation and administration of client accounts.

  • Collaborate with the sales, design, procurement, and construction teams to improve workflows.

  • Initiates and participates in new business pitches with sales team and subject matter experts and own follow-through with the lead prospect.

  • Providing consistent, concise, accurate internal and external communications.

  • Effectively communicate and present the product solution and value proposition to customers.

Qualifications

  • High school diploma or equivalent.

  • Prior customer service experience preferred, not required.

  • Upbeat and outgoing personality.

  • Positive attitude.

  • Able to accomplish a variety of tasks in an efficient, organized manner.

  • Detail-oriented with the ability to line up and organize workflow.

Additional Information

  • This is not a remote job
  • Employee Discount
  • Flexible Schedule

Vacancy expired!

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