Vacancy expired!
Equal Employment Opportunity
PURPOSE:Cloud & Automation Engineer is responsible for the implementation, 24x7 operational support, automation, availability, and performance management of the CareFirst public cloud platforms. The engineer will also responsible for the on-premise virtualization platforms and virtualization infrastructure.The candidate is responsible to work with multi-disciplined IT technical teams to interface and manage infrastructure, automation, and applications in the public cloud with a focus on (but not limited to) AWS and Microsoft Azure. They need to contribute valuably to the evaluation of application and infrastructure cloud readiness, work on cloud migration plan to support on-premise moves to a cloud service as well as the long-term management of the infrastructure associated with these applications.Candidate must have a strong and broad foundational IT skillset including supporting VMware and Azure server virtualization, Linux/Windows Operating Systems, server configurations (including networking, storage and security principals), Containerization environments (i.e. Kubernetes). The candidate must also have a strong understanding and working knowledge with critical IT services such as Active Directory/Azure Active Directory, DNS, IaaS, PaaS, Containers, etc.Responsibilities include working with application, development, database and security teams as well as with other IT teams to collaborate on implementing automation services across the infrastructure platforms. This is a highly technical cross-functional role that understands all components of IT infrastructure (network, compute, storage, security, etc.), and knows how to integrate and automate each of the components using automation tools like Ansible and ServiceNow.Responsible for:Supporting and implementing infrastructure used for business mission critical applications including Claims Processing, Enrollment, Financial and Portal Websites and many other applications.Supporting both on-premise and cloud infrastructure to manage a 99.98%+ availability for all systems/services on a 7x24x365 basis.Providing On-Call escalation and emergency support as needed.The current public/private server environments consist of:AWS Tanzu/Kubernetes ImplementationAWS IaaS Linux/Windows ServersAzure IaaS Linux/Windows ServersCloud DNS SaaS platforms Route 53 and Azure DNS.Public Cloud & Virtualization Services ManagementHelp to build and maintain a multi-cloud infrastructure design with large cloud providers such as Amazon Webservices and Microsoft AzureCollaborate with multi-disciplined technical teams to manage and monitor applications in large cloud providers.Contribute to the evaluation of application cloud readiness while also working on migration plans and long-term management of applications.Design and Implement Cloud platforms for highest levels of availability, performance, security, and agility.Implement cost transparency, disaster recovery and business resiliency best practices.Implement process and procedures as well as the creation and maintenance of Standard Operating Procedure (SOP) documentation enhancing and standardizing the support of the Cloud Platforms on documented best practices.Ensure that each cloud platform complies with well-established policies, standards, licensing agreements and configuration guidelines.Administer DNS infrastructure across all CareFirst sites and Cloud environments.Assist in administering Active Directory and Azure AD for the highest levels of security and availability.Understand and apply new technical skills through a combination of research, instructor lead training and self-training.Lead the review, design and implementation of new technologies that improve infrastructure or reduce cost.Provide excellent customer service to all customers, both internal and external.Exhibit professionalism when working with and communicating to our customers and vendors.Act as an interface to members of the IT infrastructure team, keeping management and peers informed, and disseminating information as needed.Utilize strong troubleshooting capabilities to diagnose and resolve problems and escalate to next level of support (both internally and with vendors) as necessary.Work independently and cross functionally with others to resolve problems.Infrastructure AutomationWork with ITSM team to integrate cloud service catalog into ServiceNow.Azure builds via ARM/BICEP/Terraform/Ansible automated servicesImplement, manage, troubleshoot converged and hyper-converged hardware solutions using computer, networking, and storage expertise.This is a highly technical cross-functional role that understands all components of IT infrastructure (network, compute, storage, security, etc.) and knows how to integrate and automate each of the components and services and deliveries.Project ManagementProvide project management over the technical aspects of implementing infrastructure projects and major release upgrades for CareFirst’s largest, most complex and critical systems.Properly follow a project life cycle.Develop project plans and project tasks using Jira and Agile methodologies.Complete all appropriate documentation and notifications to obtain resolution within the established timeframes.Provide input to the development of corporate IT standards and policies to ensure compatibility and integration throughout the company.Complete project work within budget constraints if they exist.Stay current in new IT technologies to maintain high level subject matter expertise.Compose a set of ideas into a clear presentation for leadership to consume. Capable of presenting PowerPoint clearly and confidently.Take highly technical concepts and organize them into a PowerPoint presentation to present to management to provide full project status and updates.QUALIFICATION REQUIREMENTS:Required:- Bachelor’s Degree Information Technology (or equivalent educational focus 10+ years) is required.
- Preferred Technical Expertise:
- AWS Tanzu/Kubernetes Containerization
- Azure AZ-900 Fundamentals Certification
- Azure AZ-103/104 Administrator Certification
- Cloud Storage: File/Block Storage
- Cisco UCS Blade/Chassis Infrastructure
- Must have cross platform enterprise experience across IT (Server, Network, Storage, Security).
- Must be a highly motivated individual with strong analytical, problem solving and multi-tasking skills complimenting a passion for learning/sharing information from and with peers.
- Must be able to work a 24x7 On-Call shift as needed.
Vacancy expired!