Vacancy expired!
NorthBay Adventure Camp and Retreat Center is seeking Guest Services Hosts to serve rental groups through the summer and on weekends starting in September. NorthBays mission "Transform Lives. Inspire Action." applies to every role on campus; this mission to serve and provide a space for guests to learn and grow extends to our Guest Services team. By providing support to our guest groups and acting as a liaison between property operation and our visiting groups, our interactions with every person lend to the overall success of each trip.
Guest Hosts must be hard-working and dedicated to their job and NorthBays mission. Prior customer service experience is preferred but not required. This is a part-time position throughout the school year, with hours on Friday evenings, Saturdays and/or Sundays.
Daily opening and closing procedures, attend to the guests' needs, meals, adventure activities and program events. This individual will also be largely responsible for guest-oriented duties of the department and general care of the property.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Act as a liaison between the property operation and the user groups of the facility. (Must be able to coordinate interdepartmentally with issues involving housing, snack bar, store, meals, adventure, waterfront, maintenance issues. . .etc.)
Assist weekend/summer program directors with program needs and recreation equipment, (e.g., gym equipment, sound systems, program set-up.)
Applicant must possess the ability to work with people and build trusting relationships even though those relationships may be transient in nature
Assist in hospitality, recreation and program areas as needed, such as pools, game room, adventure activities and waterfront
Must be trained to have a working knowledge of audio/visual equipment
Conduct orientation trainings with kitchen work crews
Respond, assist and coordinate camp response to emergencies
Respond, assist and coordinate any facilities/grounds problems and/or emergencies
Complete other tasks and projects as assigned by the Guest Services Coordinator
SCHOOL-YEAR SCHEDULE: approximate and usually rotating Saturday or Sunday
Friday evenings: 5pm - 12am
Saturdays/Sundays: 8 hours, either morning, afternoon or evening shift
SUMMER SCHEDULE: full-time (up to 40 hours) throughout the week/weekend based on guest group schedule/need.
QUALIFICATIONS:
Outstanding interpersonal communication skills
Demonstrated ability to work independently and as a team member
Experience working with volunteers desired
A high comfort level in working closely with youth
Vacancy expired!