Concierge

We are seeking a friendly and customer-focused Concierge to join our team in Gaithersburg, United States. As a Concierge, you will be the face of our organization, providing exceptional service and creating memorable experiences for our guests.Welcome and greet guests upon arrival, offering assistance with luggage and directionsProvide information about local attractions, restaurants, and entertainment optionsMake reservations for dining, transportation, and various activitiesArrange tickets for shows, sporting events, and other local attractionsAssist guests with special requests and resolve any issues or concernsCoordinate with other departments to ensure seamless service deliveryMaintain up-to-date knowledge of local events, attractions, and servicesHandle guest inquiries and requests via phone, email, and in personManage and organize the concierge desk, keeping it tidy and well-stocked with relevant materialsCollaborate with the front desk team to ensure a smooth check-in and check-out process