Job Details

ID #43347796
State Maryland
City Linthicum
Job type Permanent
Salary USD TBD TBD
Source DMI
Showed 2022-06-20
Date 2022-06-19
Deadline 2022-08-18
Category Et cetera
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End User Support

Maryland, Linthicum, 21093 Linthicum USA

Vacancy expired!

About DMI

DMI is a global professional services company that specializes in digital strategy, design, transformation, and support. More than your basic systems integrator or big-box advisor, we are a new breed of partner that blends human-centric consulting and design with agile engineering, delivery, and global scale. We believe that digital transformation is an end-to-endless evolutionary process that requires technology solutions and partners that meet organizations where they are. Consultants at the core, DMI has been delivering mission-critical, enterprise-grade solutions since 2002 for more than a hundred Fortune 1,000 enterprises, various state and local government agencies, and all fifteen U.S. federal departments. DMI has grown to 2,100+ employees globally and has been continually recognized by top industry analysts as well as a Top Workplace in the USA and Remote.

DMInc.com | Careers | Twitter | LinkedIn | Facebook

About the Opportunity

DMI (Digital Management, LLC.) is looking for Tier 1

End User Support to support our client in Maryland.
  • Desktop and mobile computer hardware and operating system installation, configuration, troubleshooting.
  • Desktop and mobile computer software installation, configuration, troubleshooting.

Qualifications

Requirement:

  • Desktop and mobile computer hardware and operating system installation, configuration, troubleshooting.
  • Desktop and mobile computer software installation, configuration, troubleshooting.
  • Desktop and mobile computer Ethernet, Wi-Fi, and VPN configuration and troubleshooting.
  • Troubleshoot desktop and mobile computer peripherals to include, but not limited to, scanners, printers (local and networked), monitors, etc.
  • Personal Computer software application support including Office 365.
  • Follow established processes for fixed asset management.
  • Other duties as assigned.
  • Support to customers will be in person, over the phone, or remotely.

Locations: Located throughout the greater BWI Airport Campus, 991 Corporate Blvd, Linthicum, MD, and Martin State Airport, Middle River, MD 21220 Resources must apply for and receive a BWI Badge.

Working at DMI

DMI is a diverse, prosperous and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:
  • Community - Blood drives, volunteering opportunities, Holiday parties, summer picnics, Tech Chef, Octoberfest just to name a few ways DMI comes together as a community.
  • Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel and many other items to provide convenience.
  • Development - Annual performance management, continuing education and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
  • Financial - Generous 401k match for both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
  • Recognition - Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgement through Give-A-Wow, employee referral bonuses.
  • Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, on-site lactation rooms provide employees with several wellness options.
Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.

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Vacancy expired!

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