Vacancy expired!
- Strong analytical competence, and an ability to structure complex or undefined business problems, identify risks and develop options/solution. Knowledge and experience developing reporting solutions using ServiceNow. Good interpersonal, communication, presentation, organizational skills and detail orientation. Strong listening, written, verbal, and presentation communications skills. Willing to speak up to present ideas for improving processes and reducing inefficiencies. Ability to prioritize, set, and meet realistic deadlines for projects. Is able to operate in areas of uncertainty and ambiguity. Ability to learn and grasp new concepts and tools quickly. Solid analytical and problem-solving skills. Outstanding data structuring skills and proficient in relational database management, maintenance, and design. Detail-oriented with an affinity for systems knowledge and ad-hoc problem-solving. Ability to multi-task in a fast-paced environment. Strong follow-up, organization skills, and detail-oriented. Ability to learn and grasp new concepts quickly. Positive attitude, and willingness to collaborate with colleagues. Extensive ServiceNow reporting and dashboarding experience Experience with ServiceNow Performance Analytics is strongly preferred Data analytics, reporting and building dashboards Thorough attention to details, ability to multitask, and effective time management skills Experience doing analytical work, preferably in support of IT operational efficiency continuous improvement efforts Proficiency with Excel, SQL and reporting tools Must be comfortable working in a fast paced environment Ability to work independently or as a member of a team Strong customer centric orientation with the ability to work effectively with diverse teams Excellent communication skills, both written and verbal Passion for improving and simplifying processes to maximize value Self-starter with strong technical skills and ability to learn new technologies quickly Ability to coordinate cross-functional teams towards task completion. Ability to translate technical specifications into business requirements and vice-versa Ability to document the process and tool functionality for training purposes Experience in vendor SLA management is preferred Ability to perform duties with limited supervision
Vacancy expired!