Job Details

ID #40797840
State Maryland
City Owingsmills
Job type Permanent
Salary USD TBD TBD
Source CareFirst
Showed 2022-05-13
Date 2022-05-12
Deadline 2022-07-11
Category Software/QA/DBA/etc
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Director, Software Engineering, Core Platforms

Maryland, Owingsmills, 21117 Owingsmills USA

Vacancy expired!

Resp & Qualifications

COMPANY SUMMARY:

CareFirst, Inc., and its affiliated companies, generally referred to as CareFirst BlueCross BlueShield (CareFirst), is the Mid-Atlantic region’s largest private sector health insurer, serving the healthcare needs of 3.5 million members in Maryland, the District of Columbia, and portions of northern Virginia. The Company offers a comprehensive portfolio of products and services to individuals and groups, as well as state and federal government sponsored plans. With a market share almost three times that of the closest competitor, the company commands 45 percent penetration across the region.

In July 2018, Brian D. Pieninck assumed the role of President and CEO after serving as the company’s COO of Strategic Business Units and IT Division. Under his leadership, the organization completed an extensive review of its operations and clinical programs, resulting in an expansive 3-year strategy to grow and diversify the company’s core business. Along with a 5-year vision to drive the transformation of the healthcare experience across the continuum of its members, partners, and communities, the company has placed a renewed and intentional focus on fostering a mission-based culture, which drives every decision the company makes. The organization employs over 5,600 full-time employees in Maryland, Northern Virginia, the District of Columbia, and West Virginia. CareFirst has earned multiple workplace awards recognizing its leadership in diversity and inclusion, wellness engagement, and creation of a supportive and equitable work environment for all employees.

At CareFirst, you are part of an inspired, collaborative team that is building the healthcare experience we want for our families and our future. Every day, we make a meaningful difference in the communities where we live and work.

We practice empathy, seek to understand, invest in inclusion, demand equity and nurture belonging every day for our employees and the communities we serve. We rely on the rich diversity of our employees’ experiences and backgrounds to achieve our mission. Every year we host a Week of Equity and Action where we deepen our investment and commitment to diversity, equity, and inclusion. During this week thousands of employees engage in workshops and volunteerism with the goal of bettering themselves and our community.
  • Women make up around 70% of CareFirst’s employee population, and over 50% identify as BIPOC (Black, Indigenous, and people of color).
  • We have 9 resource groups that connect employees over shared identities (LGBTQ, veteran status, race, etc.) and passions (climate change, healthy living, leadership development).
  • Employees are encouraged to give back and volunteer in their communities with their civic engagement hours.
As a not-for-profit, CareFirst regularly ranks among the most philanthropic organizations with $65 million invested in the community in 2020 to improve overall health, and increase the accessibility, affordability, safety, and quality of healthcare throughout its market area. The company’s employees consistently add to this impact by devoting thousands of volunteer hours to numerous community organizations and social causes. The company’s continued efforts to reinvest in community health care programs has repeatedly earned CareFirst regional accolades as a leading corporate philanthropist, including the No. 2 and No. 7 spots on the Baltimore Business Journal and Washington Business Journal’s 2019 list of top corporate givers, respectively.

PURPOSE:

The Director, Software Engineering, Core Platformsdirects and oversees technical delivery management andthe software engineering function in developing, releasing, and maintaining software applications/operating systems according to business needs. Establishes policies and procedures that produce high-quality software product and service. Provides leadership and direction for software engineering teams - including guiding architectural and design decisions, driving towards completing key initiatives, resource planning, and removing impediments. Provides strategic leadership, people management and tactical input on the planning and execution of information technology initiatives in various functional areas of information technology. Establishes performance standards, operations planning and budgets while overseeing project and vendor management.

The scope of Core Platforms contains the capabilities necessary to performback office administrative services centered on Facets and surrounding business applications. This leader plays a critical role in delivering the strategic Core Consolidation and Facets Modernization initiatives while maintaining continuity of current back office business operations. This leader is accountable for both high quality, timely delivery and lean, cost effective standardization of capabilities for the Enterprise. This is a critical strategic and operational role that places a premium of effectively bridging business, operating, and techinical considerations across all lines of business.

ESSENTIAL FUNCTIONS:
  • Head responsibility to analyze, design, develop and support all software application systems. Develop and coordinate roadmaps across product, security, and infrastructure functions to ensure all goals are in sync and cross department dependencies are managed. Acts as the delivery leader and driver of business outcomes as it relates to business value for the value streams; manages the execution plan to deliver committed objectives. Embrace and incubate emerging technology and open source products across all platforms. Work to modernize our existing tech stacks and unlock new capabilities. Participate and support the CI/CD efforts for the value stream. Develops scalable software solutions through management of a team of software engineers. Responsible for strategic design, implementation, integration, testing, validation, documentation, review, maintenance and accessibility of resources which enable effective and reliable data analytics, data visualization, and business intelligence. Provides expertise and mentoring in IT area of specialty to ensure optimal functionality of teams in assigned department. Responsible for strategic design, implementation, integration, automated testing, validation, documentation, review, maintenance and accessibility of resources which enable effective and reliable data analytics, data visualization, and business intelligence
  • Understands the portfolio vision and specific requirements and budget for multiple teams and value streams. Reports value produced by the value stream back to executive leadership. Applies knowledge of general business functions and systems to develop IT strategies, operational plans, and standards to support achievement of department, business and corporate goals. Responsible for partnership with internal and external stakeholders to ensure high quality delivery of information technology solutions
  • Develop staff through coaching, timely performance feedback, and assessments. Ensure a constantly rising bar of technical excellence and professional growth. Ensure team members understand individual commitments as well as team and company goals, helping the teams achieve Sprint completion and release dates. Ensures that the team(s) has the right skills and capability to deliver; addresses gaps through reskilling and/or hiring. Ensure retention of top talent and identify methods for keeping high performers engaged and growing.
  • Drive improvements to the shared development and deployment model for releases. Work within and across teams to design, develop, test, implement, and support technical solutions across full-stack development tools and technologies. Responsible for building scalable, cost-effective and robust strategies in support of the overall achievement of corporate, business, and department goals. Partner with architects, product leaders, and software engineers to drive implementation of new applications. Manages people, projects, and products supporting department goals to improve company efficiency, compliance, profitability and stakeholder satisfaction.

SUPERVISORY RESPONSIBILITY:This position manages people.

QUALIFICATIONS:

Education Level: Bachelor's Degree inComputer Science, Information Technology, or related field inlieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Licenses/Certifications:Scrum Alliance Certified Enterprise Coach Upon Hire Preferred.

Experience:
  • 8 years Related professional experience.
  • 3 years Management experience.

Preferred Qualifications:Master's degree.

Knowledge, Skills and Abilities (KSAs)
  • Ability to prioritize projects and allocate resources based on organizational goals.
  • Ability to establish relationships and credibility with engineers.
  • Ability to cultivate a collaborative, high-performing team environment.
  • Proficient understanding of distributed computing principles.
  • Oversees execution of assigned IT area project delivery.
  • Provides leadership in developing business and enterprise level IT strategies for medium to long-term Initiatives.
  • Responsibility for overall risk assessment decisions to ensure global compliance with security, regulations, and statutory requirements.
  • Represents the department in corporate initiatives and external professional meetings.
  • Effective leadership skills including change management, people development, strategic thinking and influencing.
  • Ability to translate high level departmental objectives into individual team member objectives and drive organization change.
  • Knowledge & experience with successful value streams, continuous delivery improvement mindset, Lean Agile / Scaled Agile or agreed upon agile methodology.
  • Knowledge & experience supporting DevSecOps, Test Automation, and CI/CD efforts.
  • Experience with various delivery methodologies.
  • Knowledge and understanding of software development life cycle (SDLC).
  • Excellent communication skills both written and verbal.
  • Ability to recognize, analyze, and solve a variety of problems.
  • Proficient in presenting information to various stakeholders.
  • Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Department

Department: EAR Transformation - MD

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of theCompany to provide equal employment opportunities to allqualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

PeopleSoft/Self Service/Recruiting

Closing Date

Please apply before: 04.28.2022

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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Vacancy expired!

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