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2022-516 Team Lead - Personnel Security Specialist Rockville , MD Share Posted 1 day ago Apply NowProcessingEmail Job Apply NowProcessingEmail Job Job DescriptionThe Team Lead oversees the operations, ensures conformance of policies and procedures, and ensures team's work product meets or exceeds customer satisfaction. Teams are responsible for processing, conducting and adjudicating background investigations for the Department of Health and Human Services. Responsibilities Responsible for providing general direction to direct reports, ensures conformance of policies and procedures, and ensures team's work product meets or exceeds the terms of the contract and Performance Work Statement in order to maintain the highest level of customer satisfaction for their team.
Plans work to be accomplished by subordinates, set, and adjust short-term priorities, and prepare schedules for completion of work
Develop and edit standard operating procedures
Works with the Management to monitor standards of performance, implement quality control measures, and capture knowledge through ongoing process evaluation.
Provides training for new employees and tracks employees' progress of training plan.
Conducts Quality Control Checks monthly to ensure contract compliance.
Ensures the quality and timeliness of deliverables and assigned work.
Approves and reviews time sheets for invoicing accuracy.
Coordinates vacation/leave requests with Management and Federal Staff.
Conducts performance reviews for their direct reports.
Gives advice, counsel, or instruction to employees on both work and administrative matters
Assists Management and Human Resources in the recruitment and hiring process including conducting interviews for openings within their department.
Identifies developmental and training needs of employees, providing or arranging for needed development and training
Provides and documents informal coaching of employees.
Assists Management and Human Resources with formal discipline process as needed.
Assists Management and Human Resources with addressing complaints and resolving issues within their department as needed.
Professionally represents the organization to internal and external customers.
Required Qualifications Must possess a Bachelors Degree and a minimum of three years of personnel security experience or an equivalent combination of experience and education.
Must have a minimum of 1 year of supervisory experience.
Requires an in-depth knowledge of the principles, processes, and methods of personnel security.
Requires the skills to develop alternatives and solutions to general issues.
Requires working knowledge of the processes of inter-related departments or functional areas.
The position requires the ability to develop partnerships and effective working relationships with a wide array of customers, sponsors, and federal agencies.
Must have documented experience in Microsoft Office Suite. (Outlook, Excel, Access, Power Point, Word)
Must be a U.S. citizen.
Preferred Qualifications
A minimum of 1 year of experience working with the Department of Health and Human Services.
Physical Demands
Work is largely sedentary. Workspace is limited and sometimes in an "open" office environment
subject to constant noise and distraction. Travel between offices may be required.
Note: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. Our company takes affirmative action in support of its policy to and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.Our company maintains a drug-free workplace. All offers of employment will be contingent on applicant passing a pre-employment drug screen. Read More
Vacancy expired!