Job Details

ID #21595655
State Maryland
City Silverspring
Job type Permanent
Salary USD TBD TBD
Source ASRC Federal
Showed 2021-10-23
Date 2021-10-22
Deadline 2021-12-20
Category Et cetera
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Audio Visual Project Manager

Maryland, Silverspring, 20910 Silverspring USA

Vacancy expired!

ASRC Federal is seeking an

Audio-Visual Project Manager to work remote and/or on-site in Silver Spring, MD. We are a technical, professional services company providing state-of-the-art solutions to government and commercial clients. Our services include custom-engineered solutions that integrate with the latest technology, resulting in advanced information technology systems; business and management consulting services to assess client needs and reengineer processes; and strategic and tactical program expertise to support continuity and provide comprehensive oversight for mission-critical initiatives.

RESPONSIBILITIES
  • Manages the audiovisual support team, reviews and enforces service level agreements, and generates end-user surveys to solicit input from the user community.
  • Reviews skill levels and skill mix team and coordinates training and the rotation schedule of staff. Reports on team metrics to management.
  • Manages the audiovisual install support team, acts as a liaison for the federal government representative to the technology refresh program vendor, documents custom room design efforts and audiovisual escalation beyond the skill set of escalation support (Level 3).
  • Coordinates with contract PM to pull resources needed for complex troubleshooting and assists in managing audiovisual projects. Coordinates the collection of audiovisual project documentation needed for NCI project management reporting.
  • Create Program Management weekly status reports, create balanced scorecard, coordinate and plan meetings, including documenting meeting discussions and action items
  • Track and manage overall project status so that project milestones are met and that change activity is properly documented
  • Manage projects to include allocation of resources, budget tracking and status reports
  • Develop and maintain an integrated Project Schedule that includes tasks, dependencies, resources and interrelationships
  • Develop, maintain and update Standard Operating Procedures (SOPs) for all major functional areas in the task order or as required by the Government
  • Develop and maintain a Communication Plan that identifies all stakeholders (Government, contractors and others), communication methods and frequency;

Responsibilities

ASRC Federal is growing our portfolio in the Audio/Visual and Unified Communications area. We are seeking an

A/V Project Manager to join our team. Government contracting experience is desired. As an emerging IT consulting and strategic outsourcing leader, we're always looking for exceptionally bright and motivated people to join our team. We are thought leaders in our market space - providing comprehensive solutions to our clients, throughout the enterprise. If you are looking for an opportunity to use your skills in new ways, in an environment that promotes free thinking, presents positive challenges, and makes real impact - ASRC Federal is the place for you.

  • Bachelor's Degree with 4+ years of technical support experience in audio/visual technologies or 6+ years of equivalent experience
  • Proficient using ticketing system (prefer ServiceNow)
  • Proven ability to troubleshoot and resolve A/V issues
  • Experience mentoring entry-level staff
  • Proven ability to meet and/or exceed Service Level Agreements
  • Ability to work within core hours of Mon-Fri 6AM-6PM
  • Strong customer service and end user equipment support skills
  • Strong written and oral communications required.
  • Candidates will be subject to a government background investigation and must meet eligibility criteria for access to classified information. Permanent Residency or U.S. Citizenship is required.

Vacancy expired!

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