Job Details

ID #12328206
State Massachusetts
City Andover
Job type Contract
Salary USD $20 - $38 20 - 38
Source Revolution Technologies
Showed 2021-04-17
Date 2021-04-06
Deadline 2021-06-05
Category Software/QA/DBA/etc
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Software Packager

Massachusetts, Andover, 01810 Andover USA

Vacancy expired!

Software Packager

Andover, MA

6+ months
  • On-site Required from Day 1 - Not a Remote position
Major Responsibilities:
  • + Install Software Package on Laptop (Windows 10 and Apple) based on user profile
  • + Coordinate with Customer and Atos designates to determine work
  • + Test basic SW functionality to ensure SW is working (as per acceptance criteria)
  • + Follow up with user to ensure successful SW install
  • + Handle incidents related to SW installation
  • + Develop SW Installation procedure by user profile
  • + Location: Onsite at Andover with potential to travel to Boston as needed
  • + Participate in status and progress meetings
  • + Track status and progress on SW Installations. Generate periodic (weekly, monthly) reports on volumes
  • + Proficient in software administration, software packaging and deployment
  • + Responsible for creating and testing Windows software installation packages, their maintenance, customer support and developing automated testing methods, reducing the need for manual task
  • + Hands on development, standardization, execution and management of all 3 rd party software deployments to managed devices in production from end to end
  • + Including testing, validation, deployment schedule, communications, change record creation, deployment, stats for each deployment and troubleshooting failures to drive towards 100% success rate
  • + Design and maintain reporting dashboard to track software deployments
  • + Provides guidance/training to more junior staff including cross training of resource across the team
  • + Generate and maintain operational and other procedural documentation
  • + Research and recommend innovative, and where possible, automated approaches for anything related to software packaging and deployment
  • + Monitor and maintain ServiceNow ticket queue
Qualifications:
  • + 5 years' experience with software package installation and software deployments
  • + Strong troubleshooting skills
  • + Strong written and verbal communications are essential
  • + Proven ability to offer high level support in an enterprise environment
  • + Experience with Microsoft Intune software administration and SCCM would be a plus.
Key competencies
  • - MS Office
  • - Critical thinking and problem solving skills
  • - Planning and organizing
  • - Decision-making
  • - Strong communication skills
  • - Team work
  • - Adaptability
  • - Stress tolerance
  • - Flexibility

Vacancy expired!

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