Job Details

ID #19963563
State Massachusetts
City Bedford
Job type Permanent
Salary USD 0 to 0 0 to 0
Source Continental Resources, Inc
Showed 2021-09-20
Date 2021-09-19
Deadline 2021-11-17
Category Et cetera
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Field Support Specialist

Massachusetts, Bedford, 01730 Bedford USA

Vacancy expired!

Description:

Outperform your competition; consider becoming part of our growing family!

At ConRes, we believe that a Company is only as successful as its employees and its customers.

With over 50 years of experience nationwide, we are a seasoned technology integrator that provides information technology solutions. Our IT experts offer Enterprise-class solutions ranging from cloud, virtualization, converged infrastructures, backup, and recovery, to storage networking and security.

Awards and Recognition:

2021

Top Workplaces, Energage, 2021

2020

CRN Tech Elite 250, The Channel Company, 2020

CRN MSP 500 Award, CRN, 2020

Boston Business Journal Area's Largest Minority/Women-Owned Business, Boston Business Journal, 2020

Boston Business Journal Areas 100 Largest Private Companies, Boston Business Journal, 2020

Boston Business Largest Family Owned Business, Boston Business Journal, 2020

CRN Solution Provider 500, CRN, 2020

Job Description:

Fast-paced, career growth opportunity, working with Network and Datacenter Engineers, the network field technician will perform server deployment and maintenance in our customer data centers and office build-outs. Deployment and maintenance consist of installing servers and networking equipment in racks; un-racking equipment and racking replacements; Ethernet, fiber and power cable wiring; replacing disk drives and memory; and diagnosing simple hardware issues. Load software, basic configuration changes, and assist with troubleshooting server and networking issues.

You will be mentored by a world-class team of professional services engineers and architects.

You will work closely with field technicians, ISPs, equipment vendors, and internal operations and engineering staff, and ConRes customers. You will help to remotely diagnose hardware problems, facilitate server repairs, and manage customer hardware assets. You will work with implementation managers, infrastructure delivery managers, and network infrastructure engineers to ensure that design plans and project plans are implemented accurately and efficiently.

Responsibilities include (but not limited to):

Physical racking of equipment (rack prep, rack, and stack, switches/routers, servers, appliances, etc)

Run fiber, power, and Ethernet cabling

Replace disk drives and memory

Diagnose simple hardware issues

Help configure basic server and networking configurations

Organize equipment and packages coming in/out of data center or offices

Box/unbox equipment including breakdown and clean-up of IT equipment and materials.

Location and processing of RMAs

Report damage packages to the Logistics team

Requirements:

Requirements

Experience in a data center environment

Experience working office IDF / MDF environments

Ability to lift 50 -70 pounds and the ability to unbox and move equipment for several contiguous hours/days.

Proficiency in English

Must have reliable transportation. The job requires movement between locations that may not have access to public transportation.

Must have a cell phone, driver's license, and a basic set of hand tools.

Daytime (8 am - 5 pm, M-F) availability is preferred for training (night and weekend work may also be required at some points)

Bachelors degree or equivalent

Cisco CCNA Certification is a plus (or currently in progress).

IT Industry Certifications are also desired.

#ConRes

#ConRes

Vacancy expired!

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