Vacancy expired!
Piper Companies is currently seeking a Service Desk Engineer. The Service Desk Engineer will provide first-class services, solutions and support to both local and remote associates. The ideal candidate will have prior experience as a Service Desk Engineer, supporting a wide array of hardware and software for a fast-paced and high-energy environment.
Responsibilities of the Service Desk Engineer:- Addressing all end user requests that come in via Ticketing system, phone and Slack
- Documenting procedures, best practices and performing training or application support as needed
- Responsible for researching and solving IT endpoint hardware problems/issues
- Support the Software upgrade cycle, including the development of IT process and procedures behind keeping machines and software current
- 24/7 on-call duty may be required
- Support of end user mobile devices (iPhone, iPad, Android)
- Assist on Corporate IT and Customer impacting projects as needed.
- Comprehensive Benefits: PTO, Paid Holidays, Medical, Dental, Vision, 401k with match, Outstanding Company Culture & Perks
- Compensation: Flexible upon experience
Vacancy expired!