Administrative Assistant II

Admin Assistant IIMust Have:

• experienced in medical terminology, surgical scheduling or who have provided administrative support to a surgeon

• Understanding of procedures including filing, copying, scanning, printing, and faxing.
• Phone skills: Ability to use phone system (answer and screen calls, put on hold), handle more complex calls and give more detailed information.
• Verbal skills: Ability to interpret information as appropriate, answer more complex questions inthe most professional manner and communicate in a professional, courteous, clear and concisemanner.
• Organization Skills: Ability to manage work processes in a neat and orderly way and to sort and alphabetize. Ability to manage multiple tasks effectively, follow established protocols, and work within systems.
• Writing Skills: Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo or interoffice note) and to take complete and accurate messages. -May respond directly on behalf of manager/provider without direction or instruction.
• System Skills: Ability to type and enter data effectively and at a more advanced level.
• Intermediate level computer skills including the ability to use word processing, spreadsheet, database and presentation applications.
• Intermediate understanding and use of medical terminology.
• Intermediate comprehension of billing and fiscal information.
• Knowledgeable and compliant with all hospital, State and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA.

• Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills.
• Provide routine and more complex administrative support such as: typing memos and letters, answering telephones, and taking and distributing messages.
• Coordinate calendar and schedules including: coordinate calendars for several manager, providers, or coordinate events for department.
• Proofread and edit manuscripts, perform library or literature searches, and help to create and edit presentation materials. Work with less direction with ability to create more advanced material.
• Helps to prepare and edit grant applications and other related materials with less direction and more applicable knowledge of the process.
• Perform transcription of dictated physician notes.
• Assist with training and orienting staff as needed.
• Provide cross coverage as needed.
• Assist with special projects as directed.
• Follow HIPAA guidelines for the management of patient privacy and confidentiality.
• Other duties, as assigned.

• Bachelor s degree or equivalent work experience preferred.
• Prior administrative experience in a clinical operations setting (preferably within surgery).
• 3+ years experience with patient access and delivery systems, referrals and authorizations, billing functions and procedures, and/or financial analysis strongly preferred.
• Excellent computer skills: proficiency with Microsoft Outlook, Word, and Excel; insurance approval process; and clinical service billing.

• Excellent organizational skills.
• Knowledge of Medical Terminology is preferred.
• Computer knowledge required: Windows, MS Outlook, MS Word and MS Excel.
• Ability to prioritize work and meet deadlines, and work under pressure.
• Ability to use discretion in confidential matters.
• Ability to read, write and articulate in English is required.