Vacancy expired!
Title: Dynatrace Admin Location: Boston , MA
- Minimum 5 years of Dynatrace
- 8+ years of Performance Testing and Engineering experience
- Understands measures, business transactions, custom sensors, CPU samples etc.
- Define measures and business transactions without impacting the performance of any shared Dynatrace resource.
- Should have work experience in any of the Project Management tools.
- Create monitoring dashboards for his IT team and the business team.
- Interfaces with Dynatrace admin team on complex issues.
- Understands incident rules and alerts and get those defined for his application by interfacing with admin team.
- Be responsible for helping customers diagnose and resolve complex technical issues.
- Manage critical customer-facing issues and facilitate communication between the customer and infrastructure teams.
- Triage, diagnose, and resolve or escalate internal system alerts to ensure we maintain our Service Level Agreements
- Support application releases, ensuring the availability of monitoring during Performance Testing activities .
- Create and maintain quality knowledge articles and help documentation in both our internal and external facing communities to provide superior issue resolution.
- Eagerly participate in provided training to advance technical skills and product knowledge.
- Capture method arguments for key pieces of the application
- User resolves all "Dynatrace AppMon" queries faced by other team members in his application.
Vacancy expired!