Front Desk Agent

Job Description

We are currently seeking a Front Desk Agent to join our dynamic team in Boston, MA. This role is essential in creating a welcoming and efficient environment for our visitors and clients. The Front Desk Agent will serve as the first point of contact and is expected to maintain a high level of professionalism and customer service.ResponsibilitiesGreet and assist visitors in a friendly and professional mannerAnswer and direct phone calls promptlyHandle incoming and outgoing mail and packagesMaintain a clean and organized reception areaProvide administrative support to staff as neededManage appointment scheduling and meeting room bookingsPerform basic data entry and record-keeping tasksEnsure security protocols are followed for all guests and staff