Vacancy expired!
On-site Practice Assistant supporting BWH Advanced Primary CareMust- haves:
- Minimum of High School diploma, GED or equivalent experience.
- Minimum 1 year applicable work experience required.
- Some additional training in office systems or other post high school education preferred.
- Ambulatory care experience a plus, but not required.
- Primary care experience a plus, but not required.
- Prefer Epic experience.
- Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills.
- Act as a super user for scheduling, registration, and billing systems. Provide training and assistance to others in these areas.
- May perform more complex or specialized functions (i.e. radiology scheduling) at highest competency level.
- Utilize knowledge of HMO s, managed care and other third party insurers, and troubleshoot insurance issues as appropriate.
- Assist with training and orienting staff as needed.
- Provide cross coverage as needed.
- Assist with special projects as directed.
- Follow HIPAA guidelines for the management of patient privacy and confidentiality.
- Participate in process improvement groups.
- Participate in trainings in respect to care coordination, supporting patients in self-management, self-efficacy and behavior change, patient population management, and communication skills, as directed and required for the role.
- Extended and/or weekend hours required.
- Assist co-workers in their duties (within the limitations of training and scope of practice).
- Staff is expected to participate in regular team meetings as well as ongoing continuous improvement efforts.
- All other duties as prescribed.
Vacancy expired!