Job Details

ID #4325826
State Massachusetts
City Boston
Full-time
Salary USD TBD TBD
Source Robert Half International
Showed 2020-07-09
Date 2020-07-10
Deadline 2020-09-08
Category Et cetera
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Product Support Specialist

Massachusetts, Boston 00000 Boston USA

Vacancy expired!

Description● Perform on-site infrastructure, robot and software set-up and support during initial system deployment of our product.● Teach the staff of our client how to successfully operate the robots and perform rudimentary troubleshooting.● Ensure the smooth operations of the robots on-site by working hand-in-hand with customers after deployment.● Become an expert in our product and its applications, understand the technical challenges and work with our customers to successfully install, train, demonstrate, and maintain our equipment to a high level of satisfaction.● Follow deployment SOPs; create and maintain summarized records of the product installation with each client.● Ensure successful deployment by working with tech services and other resources as needed.● Develop routes together that maximize utilization and provide as close to trouble-free operation as possible.● Provide customer feedback to tech services, account management, and product management as appropriate.● When not traveling to client sites, the person hired for this position will be required to perform other support duties, such as responding to customer service inquiries, developing training materials for future deployment staff on how to operate and install Robotics products, perform beta testing on technology in development, and other similar tasks.If you are interested in this position, please send your resume to corey.iuculano@rht.comRequirementsBasic Troubleshooting, Hardware Troubleshooting, RoboticsRobert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.Download our mobile app to take your job search on the go!Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $19.00 - $22.00 / HourlyLocation: Boston, MADate Posted: July 8, 2020Employment Type: TemporaryJob Reference: 02940-0011499712Staffing Area: Technology u0026 IT

Vacancy expired!

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