Public Safety Officer II - Dept of Public Safety

Job Description

Under general supervision of the shift supervisor, this position performs all duties and responsibilities related to the day to day protection and security of hospital assets and information as well as the safety of all persons on hospital property. This position could have additional responsibilities assigned at the direction of department leadership. As either a Special State Police Officer under MGL 22c section 63 or a Boston Special Officer under Rule 400, is also responsible for the enforcement of all laws of the Commonwealth of Massachusetts within the Tufts Medical Center Community. Also, may be assigned as a training officer or instructor for newly hired Public Safety employees and/or department wide training initiatives.

• Performs basic public safety and security duties such as conducting internal and external patrols of all facilities and grounds, responding to and reporting on both routine and emergency calls for service, restraining violent patients and/or visitors; monitors assigned area for suspicious activity, prepares and completes all daily logs and incident reports and ensures accurate and detailed reports are submitted; and screen vendors and visitors entering the facility, ensuring compliance with established procedures.
• Identifies and resolves public safety problems, issues, conflicts, and concerns within their control in an impartial manner by obtaining all necessary facts. Enlist the support of a Supervisor or assistance from fellow Public Safety Officers when warranted.
• Provides excellent customer service by assisting and interacting with patients, visitors, and other Medical Center staff in a manner that conveys the highest level of dignity, respect, courtesy, and professionalism. Maintains composure under stressful circumstances. Strives to de-escalate situations when confronted with uncooperative or belligerent individuals
• This position may require assisting senior officers in the performance of one or more of the following additional duties:
• Community Outreach assignments, such as Loss & Crime Prevention, Community Policing
• Support assignments, such as functioning as a backup/relief dispatcher, Lost and Found/Property Custodian, Department Equipment/Vehicle Custodian.
• Actively participates and coordinates investigations, conducts interviews, reviews recorded video, prepares case files, catalogs, and secures evidence as required. Assists with all emergencies and disasters that may affect the Medical Center, including crowd control; evacuations and other responsibilities as directed by supervisors.
• Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working group’s achievement of goals, as well as to help foster a positive work environment
• Enforces all laws of the Commonwealth of Massachusetts as a sworn police officer under either MGL 22c section 63 or Boston Police Rule 400.
• As assigned, functions as a training officer for newly hired public safety officers.
• As assigned and certified, conducts department-wide training sessions/courses.
• Performs other similar and related duties as required or directed.

Qualifications

• Must successfully complete all established training requirements and courses established and provided by the department.
• Ability to multi-task and meet established deadlines.
• Ability to assess potentially dangerous situations quickly and make sound decisions and take appropriate action based on the information present and takes appropriate action.
• Physically able to perform the duties and responsibilities outlined above.
• Physically able to stand and/or walk for extended periods of time, able to work odd and irregular hours, (Saturdays, Sundays, holidays, overnights).
• Must show emotional maturity, dependability, punctuality, diplomacy and tact with poise and self- confidence devoid of negative remarks and paranoia.
• Must be trustworthy, helpful, friendly, courteous, and disciplined
• Must possess a valid driver’s license
• Is able to favorably complete Federally mandated criminal background checks as well as those required by the Massachusetts State Police or the Boston Police Department related to the licensing of Special State Police Officers // Boston Special Officers.
• Appointment as a special police officer in the Commonwealth of Massachusetts under MGL c.22C Section 63 or as a Boston Special Officer under BPD Rule 400.

• Academic Requirements:
• Rule 400 Officers: High school diploma or GED equivalent required.
• SSPO’s: Associate degree or higher in Criminal Justice required.
• Graduate of an approved Law Enforcement Training Program:
• Rule 400 Officers: Graduate of an approved Rule 400 Course of training
• SSPO’s: Graduate of an approved Reserve Intermittent or Full Time Police Academy certified by the Massachusetts Municipal Police Training Committee (MPTC).
• Ability to read and write at a proficient level.
• Basic computer skills.

• Prior military, security, or police experience a plus
• At least 6-8 months experience as a Public Safety Officer IA at Tufts Medical Center

• Possesses a valid driver’s license
• An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed above, may be substituted for the above education and experience requirements.

• Ability to work long, irregular & odd hours required. Position may also require unanticipated overtime and hold-overs to maintain minimum staffing levels or respond to emergencies.
• Some exposure to the elements during regular rounds. Ability to work long, irregular and odd hours required.
• Possibility of injury due to eviction of unauthorized persons, restraint of violent patients, etc.
• Exposure to various areas containing hazardous material and radioactive substances when performing patrols.
• Frequent contact with patients, visitors, and employees.

Additional Information

All your information will be kept confidential according to EEO guidelines.