Vacancy expired!
- Provide leadership in the resolution of technical support issues for company
- Maintain, monitor, and troubleshoot physical and virtual server infrastructure
- Maintain, monitor, and troubleshoot Windows/Linux server environment
- Maintain, monitor, and troubleshoot network-based services: File and Print services, O365 Email, Azure Active Directory, DHCP/DNS/WINS
- Monitor and troubleshoot Dell/EMC Avamar and Data Domain backups.
- Provide and maintain documentation of backup processes and retention periods
- Provide Tier 2 & 3 support for customers and technical staff
- Prepare and maintain written documentation of the company’s server and application environments
- Work with vendors in the process of troubleshooting escalated incidents
- Work with other Server Administrators implementing new computer technologies
- Participate in appropriate in-service and workshop programs and attend any required meetings
- Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues. May resolve problems within established practices
- Work with other Server Administrators implementing new server technologies
- Work with vendors in the research, development, and implementation of server technologies
- Provide and test backup and disaster recovery processes and procedures
- Work with department leaders implementing new software and hardware technologies
- Develop and provide training, and technical documentation for Support staff members Supervision Exercised
- Provide an overview of responsibilities as well as the number and titles of all persons supervised. (Provide a range if numbers can vary.)
- This role will not supervise others.
- Bachelor's Degree or equivalent experience of 3-5 years of experience
- Strong understanding of Group Policy, Active Directory, Azure Active Directory, Group Policy and O365
- General understanding of cloud technologies – Azure, AWS and Google Cloud Platform
- General understanding of networking and routing
- TCP/IP, DNS, DHCP, WAN, LAN, VoIP, WLAN
Vacancy expired!