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Company Summary
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.Target Openings 1Job Description Summary Under moderate supervision, works in collaboration with UX colleagues, must be comfortable working independently. Sr. UX Specialist partners with a collaborative, cross-functional team to research, design and usability test digital experiences.This position may be based 100% remotely or in one of our offices. Primary Job Duties & Responsibilities- May serve as the key point of accountability for UX efforts at the project level. Advocates for user-centered design approaches.
- Practices and encourages collaboration, experimentation, agility, and vigorous inquiry, while maintaining high expectations and attention to detail.
- Provides input into the creation and evolution of design systems and best practices that account for user needs and context, while reinforcing brand values and standards.
- Ensures adherence to UX guidelines across projects.
- Informs UX resource allocation during ideation, prioritization, development, and quality assurance phases of projects.
- Plans and serves as facilitator or observer for UX research and testing efforts. Conducts competitive research and analysis. May report research findings to stakeholders. Translates these findings into design solutions.
- Creates artifacts that include personas, journey maps, user workflows, information architecture, wireframes, and interactive prototypes, within project timelines and budgets.
- Bachelor's degree in graphic design, psychology, human factors, social sciences or related field or 3 years of User Experience work experience required.
- Typical incumbent experience level 3+ years
- Strong communication, organization, time management and interpersonal skills.
- Familiarity or basic understating of web-based technologies.
- Experience with wireframing / prototyping software.
- Experience in conducting end user research and interviews.
- Travel Requirements: Travel Occasionally
Vacancy expired!