VIP Support Specialist job vacancy in Boston, Massachusetts Collabera

Vacancy expired!

Job Title: Engineer, Infrastructure/Network III

Location: Boston, MA (Need Onsite)

Duration: Until 6/30/2021

Openings: 1

VIP Support

Location: Boston, MA Monday-Friday, Partial remote here and there in the future are a possibility, but team needs additional help in person for this position

Must have extensive VIP & Executives level support experience and be able to respond to customer questions regarding operation and issues in a polite and precise manner.Provide day-to-day white glove process and technical support for Senior Executives for all IT issues experienced locally or through remote assistance tools.Must have a good executive presence with strong communication skills and be able to multi-task, manage time effectively, and follow through with assignments.Personal accountability and responsibility is a must.

Responsibilities• Support CEC members with all technical issues• Manage, maintain & support inventory of Executive devices (Laptops, mobile devices, peripherals)• Facilitate on-boarding and off-boarding of Senior Executives and Executive Assistant access and devices.• Image and update end user computers• Testing & validation of new updates, patches, and deployments• Support meetings, events, and Board functions• Must be able to walk frequently and lift up to 50 lbs.

Years of Experience5-10+ years in VIP Support and supporting technologies

Language requirementsEnglish; Spanish fluency is a plus

Technical Knowledge requiredAdvanced Windows desktop supportWindows 10Office SuiteExchange & Office365Video Conferencing (Webex, Teams)MDM support experience, preferably Airwatch & IntuneActive Directory & AzureProject ManagementFamiliar with ITIL and ITSM processesiOS & Android device supportFamiliarity supporting Macintosh laptops/desktops a plusFamiliarity with Networking; certifications or work experience a plusPrinter Support

VIP Support,Troubleshoot,Configure,Laptop,Mobile

Vacancy expired!

ID	#12188177
State	Massachusetts
City	Boston
Job type	Not Specified
Salary	USD $40 - 55 per hour 40 - 55 per hour
Source	Collabera
Showed	2021-04-13
Date	2021-04-08
Deadline	2021-06-07
Category	Et cetera
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Job Details

VIP Support Specialist

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