Vacancy expired!
Box Office Rep/House Manager Assistant
Merrimack Repertory Theatre, a professional theatre in downtown Lowell, MA, is seeking a person to work as a Box Office Representative and House Manager Assistant. The position requires an attentive, courteous, and detail-orientated individual to help with the daily duties of the box office and house manage shows. This includes contact with our patrons (including a large subscriber base), ticket sales, concessions, and general office upkeep. The successful applicant will be a responsible, mature, punctual team-player with a warm and friendly attitude and an appreciation for the performing arts.
Essential Duties and Responsibilities:
Handling and processing single and subscription ticket sales via phone and computer
Serving as house manager at least two performances a week, including the management of concessions and the coordination of volunteer ushers.
Informing patrons about upcoming performances, providing descriptions, dates, times, and additional information to help them with their purchasing decisions.
Assisting patrons with venue information, including directions, local dining, parking, special needs accessibility, etc.
Welcoming guests to MRT for performances and fulfilling will call and/or ticket sale requests.
Maintaining a positive and professional attitude at all times.
Qualifications:
Required day, evening, and weekend availability on a regular basis
Excellent customer service skills
Experience in the arts, entertainment, retail, hospitality, or customer service
Experience with Microsoft Office applications. (Excel, Word, Outlook)
Position Details:
32 hours per week, schedule changes during non-show weeks
$12/hour
Seasonal - ending in May with potential to return in September
Day, weekend, and evening hours required
www.mrt.org
Vacancy expired!