Job Details

ID #4733908
State Massachusetts
City Boston
Full-time
Salary USD TBD TBD
Source Massachusetts
Showed 2020-09-05
Date 2020-09-04
Deadline 2020-11-03
Category Admin/office
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Customer Service Representative (Norwood)

Massachusetts, Boston 00000 Boston USA

Vacancy expired!

Full-Time or Part-Time

Busy construction company looking to hire customer service representatives to start immediately. Full-time and part-time positions Monday through Saturday and on-call nights & weekends (rotation basis); hours vary between 5:30am and 8:30pm, (hours to be discussed/negotiated at interview).

Must be willing to do on-call rotation for overnights & weekends (Can be done from home).

Responsibilities:

Answer in-bound calls

Set and assign appointments

Handle customer inquiries and direct calls

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

Good verbal skills

Geographically educated

Positive and professional demeanor

Excellent written and verbal communication skills

Vacancy expired!

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