Vacancy expired!
Managed Services IT Engineer / IT Consultant, Boston, MA
We are seeking a Managed Services IT Engineer / IT Consultant to join the team. This is a full-time position. General working hours are Monday through Friday from 8:30 am to 5:30 pm. The Managed Services IT Engineer is expected to be part of the on-call rotation, approximately every 6 weeks. This individual reports directly to the Director of Managed Services. The Managed Services IT Engineer will assist clients in day-to-day management of all systems and diverse and sometimes complex projects, including assessing client needs and providing appropriate services, and products leading to high customer satisfaction. Responsibilities: - Provide services at the client site and off site to assigned clients, including regularly scheduled visits.- Foster a strategic relationship with key stakeholders within a client’s organization.- Work collaboratively with a client to articulate its mission and enable the client to leverage technology successfully in administration, operations, and service delivery.- Identify, plan, implement, and manage all aspects of the account, including additional service sales and project sales.- Identify and conduct troubleshooting to resolve client issues on an ongoing basis.- Provide all necessary documentation and reports to the client as required. Qualifications: - A minimum of 5 years of experience.- Current industry certifications is preferred.- Bachelor’s degree preferred but not required; must be devoted to continuous learning.- Proficient with the following technologies: Windows Server, Windows Desktop, Infrastructure, and Cloud Services.- Fundamental knowledge of network and desktop operating systems, information worker applications, database systems, messaging, management and operations, and security.- Well-rounded understanding of project management.- Solid communications skills (both verbal and written) to address internal and external audiences, clients, management, and colleagues.- Demonstrated customer service skills.- Proven record of working cohesively with others: internal teams and departments, vendors, and clients, as well as working independently.- Experience with ConnectWise is a plus. Keywords: Boston MA Jobs, Managed Services IT Engineer IT Consultant, Managed Services, Windows Server, Windows Desktop, Infrastructure, Cloud Services, Network, Databases, Networking, Massachusetts Recruiters, Information Technology Jobs, IT Jobs, Massachusetts Recruiting Looking to hire a Managed Services IT Engineer / IT Consultant in Boston, MA or in other cities? Our IT recruiting agencies and staffing companies can help. We help companies that are looking to hire Managed Services IT Engineers / IT Consultants for jobs in Boston, Massachusetts and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today!Vacancy expired!