Vacancy expired!
Salesforce QA Lead
Position Description Be part of building one of the largest independent technology and business services firms in the world. CGI, founded in 1976 on the concept of crafting an organization passionate about delivering results and exceeding client expectations. At CGI, our success comes from the talent and dedication of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership.Your future duties and responsibilities Below is the list of activities that we would expect this resource to perform as part of the QA role.1. Participate in the (internal) Requirement walkthrough sessions (BA provides a walkthrough to the DEV/QA resources)2. Build JIRA story (QA subtask) for the parent enhancement story.3. Build Acceptance Criteria/Test Scenarios for QA Validation Get the Test Scenarios reviewed internally (by project BA) Acceptance criteria can be crafted directly in JIRA or as a separate test case document in MS-Excel.4. Ensure business/collaborators provide sign-off to the Test Scenarios before execution start date Update Test Scenarios based on business/collaborator feedback.5. Implement Test scenarios in DEV (or PPR as needed), once the development is complete, or as per the established QA timelines.6. Build QA Validation document - this contains the proof of execution, i.e., screenshots and other details of the test results from CRM.7. Open a defect in Octane - tool we use for any issues/defects observed during test execution Add all possible details/screenshots within the defect details Assign the defect to the POC/PM based on the impacted application(s) Address any queries (from Developers/BA) related to the defect, or assist in re-creating the issue. Re-test the defect once DEV moves it to 'Fixed' status Attach proof of validation (test screenshot) against the Octane ticket, and mark it closed. If the defect persists, re-open the defect and add comments/screenshots and repeat above steps (until fix is confirmed).8. Share the test results and acquire business/partner sign-off on the test execution results - this is needed before the PROD release date.9. Attend scrum meetings and provide QA updates CRM Scrum Meeting (currently scheduled for Mon/Wed/Fri) every week DRIVE Scrum Meeting (currently scheduled for Mon/Wed/Fri) every week10. Schedule and moderate Defect Triage meetings (only for Major/Large enhancements).11. Attend the bi-weekly Sprint planning meeting and provide QA Sprint plan for the upcoming Sprint (only for Major/Large enhancements).12. Validate the fixes for the Service Now Incidents and update the proof of fix document before the ticket is closed.Required qualifications to be successful in this role The resource needs to have some (minimum 2 to 3 years) testing experience in the 3 Salesforce components below1. Sales Cloud2. Service Cloud3. Marketing CloudDesired qualifications/non-essential skills requiredExperienced member of Salesforce team leading requirements or testing. Outstanding written and communications skills.Salesforce Certification or Training#li-bc1#doubleneBuild your career with us.It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities. At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.Be part of building one of the largest independent technology and business services firms in the world.Learn more about CGI at www.cgi.com .No unsolicited agency referrals please.CGI is an equal opportunity employer.Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.Skills- Salesforce Marketing Cloud
- Salesforce Sales Cloud
Vacancy expired!