Vacancy expired!
Marlabs (www.marlabs.com) is a Digital Technology Solutions company that helps companies adopt digital transformation using a comprehensive Digital360 framework comprising of Digital Product Engineering, Digital Automation, AI and Cognitive Platforms, Enterprise Analytics, Cloud, Digital Security and Digital User Experience; delivering a next-generation Digital Customer Experience. With a dedicated human capital of over 2100 and a network of delivery centers in USA, Canada, Mexico and India, Marlabs has assisted hundreds of customers across different verticals in achieving success through business and operational excellence.Our mission is to provide our customers with the trusted foundation for the digital world. We do that by continuously delivering greater value to the digital economy.Please let me know your availability for the below mentioned opportunity
Job Title : Senior Desktop EngineerLocation :Cambridge, MA, Woburn, MAResources must be able to provide the following:- VIP Support
- Executive VP and above support
- Lab Support (Lab Software Installation, Software administration, Local account management, lab workstation build, GXP)
- Documentation Support
- Runbooks, SOPs, work instructions, configuration specs.
- Basic Scripting Support
- Project Support
- Hardware Support
- Desktop, phone, headset, etc.
- Laptop Imaging
- Hardware Depot
- Mac book build and Mac OS support
- Meeting Support
- WebEx, Zoom, Jabber, etc.
- AV Support
- Distribution List and Mailbox Management
- Desktop Engineer providing end user desk side support
- Expertise in Windows/Mac/IoS administration support
- Expertise in patch management of end user devices
- Expertise in O365 end user support
- Expertise in installation, configuration and provisioning of new devices
- Expertise with Intunes MDM
- Expertise with SCCM for patch management
- Airwatch for device patching and mobile device management
- Expert level escalation point of contact for L1 support team
Vacancy expired!