Vacancy expired!
Information Developer III At Vertica
Job Description:Information Developer III At Vertica Experience/Level: 3-5 years in technical communication About the role: Vertica believes that each of us knows the work environment that makes us the most productive. That's why we provide our employees with the ability to work how and where they will be the most successful. We enable a flexible approach to work location, meaning for roles where it makes sense, you can work from the office or from home, or a combination of both, but you make that choice including where you choose to live. Vertica invests in the best technologies and provides flexible benefits and collaborative work environments to empower employees to work productively in the setting that meets their personal needs. That's why we're so proud to have a highly productive and engaged team in every function of the company. Vertica is looking for a talented Information Developer to join our tech-savvy technical documentation team. We create user-focused technical documentation for customers of the Vertica Unified Analytics Platform, our powerful SQL data warehouse that offers advanced analytics and machine learning capabilities. The ideal candidate will have excellent verbal and written communication skills, be familiar with technical writing standards, be deeply inquisitive, and willing and able to learn new technical skills quickly. If you're a voracious learner and constantly curious about technology and the world of big data and machine learning, come join a team where your input makes a difference every day. Responsibilities :- Analyze customer requirements and product specifications to plan scope of user-focused documentation for the Vertica Unified Analytics Platform.
- Design and develop written, high-quality technical content for end users, database administrators, internal support engineers, and field solution architects.
- Work closely with cross-functional teams of software engineers, QA, Support, Product Management, UX, and Solution Architects.
- Create, review, and test SQL examples in the documentation and provide feedback on ease of use and clarity to product development.
- Develop an understanding of how our customers use the product and advocate for improvement to the documentation - and the product - accordingly.
- Help develop writing and process standards to improve documentation consistency.
- Become a subject matter expert in your product areas and help define and improve product requirements.
- A degree in Technical Communications, Computer Science, or related technical/communications field, and/or equivalent experience as a technical communicator.
- 3-5 years of experience as a technical communicator.
- Ability to learn new technical skills quickly.
- Familiarity with structured authoring guidelines.
- High-quality writing samples required.
- SQL and database knowledge.
- Madcap Flare and wiki-based tools experience.
- Knowledge of scripting languages like Python or Perl.
- API writing experience.
- Machine learning familiarity.
- UX writing.
- Analyzing and leveraging data, both qualitative and quantitative.
- Google Analytics.
- Video creation skills, from storyboard to finished files.
- UI/UX skills, including information architecture, user testing, web accessibility, and user research.
- Excellent soft skills like curiosity, empathy, collaboration, and communication.
- Technical illustration creation.
- Master's degree in a related field.
Vacancy expired!