Job Details

ID #43494720
State Massachusetts
City Dedham
Job type Full Time
Salary USD TBD TBD
Source American Red Cross
Showed 2022-06-22
Date 2022-06-17
Deadline 2022-08-16
Category Et cetera
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Histocompatibility (HLA) Manager

Massachusetts, Dedham, 02026 Dedham USA

Vacancy expired!

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment

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Job Description:

Our HLA Managers are responsible for managing administrative duties which include daily technical oversight of the laboratory and the completion and reporting of test results. Manage contracts and research projects as directed. May serve as the laboratory director's designee in his/her absence. Managing the internal (blood center and HLA laboratory) and external (federal, state, local, AABB, American Society for Histocompatibility and Immunogenetics (ASHI), etc.) quality control, documentation, proficiency and inspection programs. Manage the implementation/validation of new testing procedures and equipment. Monitor critical quality indicators to assure products and processes meet all regulatory requirements. Monitor customer satisfaction feedback. Responsible for implementing process improvements. Interviewing and evaluating candidates to fill vacancies. Oversee the training, retraining and competency assessment of personnel. Provide support, development and/or technical resource to internal or external customers. The Manager must be available for emergency services and on-call duties as required. Must maintain appropriate state and board certifications, if applicable, and attend continuing education programs.

Responsibilities:

1. Under general guidelines from senior management, plan work and set priorities for department. Oversee the daily operation of the HLA laboratory. Oversee the ordering, receiving, inspection and preparation of supplies and reagents. Oversee the receipt, coordination, shipment and transport of donor and patient blood samples.

2. Manage staff including, but not limited to scheduling, training, coaching, and performance evaluations. Manage the discipline, transfer and discharge of laboratory staff, and the interviewing and evaluation of candidates. Coordinate periodic laboratory proficiency testing and reporting. May sign-off on proficiency testing reports. May perform testing as appropriate.

3. Responsible for achievement of organizational and daily production goals and to ensure the timely and accurate completion of test results and issuing of testing reports to clients. Review and interpret final results; prepare and review final reports, written or electronic. Communicate and collaborate with internal customers in other departments and regions regarding testing schedules, coordination of the receipt of test results and hand-offs to improve quality and efficiency. May compile and report monthly testing statistics.

4. Participate in budget planning and cost-effective analysis, whenever necessary. Assist in managing the laboratory's business plan, budget and goals. Serve as the ASHI Director's designee in his/her absence. Assist in managing contracts, grants, trials and research projects as directed.

5. Oversee the operating and maintenance of all laboratory equipment and software. Communicate with vendors; perform emergency equipment service or troubleshooting, when needed. Oversee the implementation of process, product and equipment changes and upgrades according to established change control plan. Ensure applicable daily/weekly/monthly/yearly quality controls for reagents, supplies and equipment are performed and reviewed timely.

6. Evaluate, prepare, validate and implement new laboratory techniques, procedures and quality assurance program. Assist in compliance, quality improvement activities and inspection management. Take remedial actions and document when deviations occur from laboratory's established performance specifications. Ensure patient test results are reported only when the system is functioning properly. Monitor discrepancy occurrences and resolutions to assure appropriate decisions, product dispositions and documentation of problems. Assure records are reviewed, managed and archived according to requirements. Maintain an orderly workspace.

7. Perform internal and external customer education. Prepare and present case studies and educational reviews, as requested. Assist in demonstrating test procedures to visiting scientists, physicians and colleagues. Assist in preparing and presenting clinical or technical reports at national or ASHI meetings; and assist in publishing manuscripts in scientific journals as needed or directed. Communicate with hospital or transfusion facility personnel to report patient findings, resolve problems, provide units to recipients and/or receive orders.

Qualifications :

Education: Bachelor's degree in a biological science or chemistry. Medical Laboratory Scientist (MLS), Medical Technologist (MT), Clinical Laboratory Scientist (CLS) or equivalent certification. CHS(ABHI) certification preferred. Licensure if required by state.

Experience:Minimum 5 years of experience in clinical testing, with 3 years in an ASHI accredited laboratory.

Management Experience: Minimum 3 years of experience supervising a clinical histocompatibility testing laboratory. Prior experience in budget planning and administration of a high complexity testing laboratory preferred.

Skills/Abilities: Strong written and verbal communication skills. Proven organizational skills with the ability to prioritize tasks, delegate and follow-up. Strong interpersonal skills. Ability to work on a team and independently. Ability to provide training and guidance to laboratory staff. Ability to guide, supervise and motivate staff to achieve laboratory goals. Ability to delegate laboratory tasks or assignments to staff appropriately and effectively. Ability to resolve complex technical and personnel problems, often involving large groups of people. Comprehensive knowledge of HLA laboratory testing, workflow and organization. Comprehensive knowledge of regulatory issues related to laboratory work performance. Ability to develop cost analysis and monitor expenses to conserve resources.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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