Job Details

ID #20025251
State Massachusetts
City Framingham
Job type Full-time
Salary USD TBD TBD
Source Tufts Medical Center
Showed 2021-09-21
Date 2021-09-21
Deadline 2021-11-20
Category Et cetera
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Medical Assistant - The Heart Center of Metrowest

Massachusetts, Framingham, 01701 Framingham USA

Vacancy expired!

Job Description

Under the general supervision of licensed personnel, the Medical Assistant (MA) is responsible for continuous, efficient, and smooth patient flow in the outpatient/ambulatory setting. This position plays an important role inclinical operations and patient experience. The MA responds to hourly variations in patient volume, clinician, and room availability to continually maximize efficient use of space and resources in the clinic; identifies and provides necessary clinical preparation pertaining to patient care according to protocols.

PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:

Assists in Direct Patient Care

  • Exercises a high degree of customer service in all interactions with patients, internal and external customers.
  • Escorts patient to exam room and prepares patient for provider visit. This may include pediatric, adult, geriatric patients. Checks to ensure patient comfort, privacy, and safety.
  • Determines fall risk according to policy and procedure for ambulatory clinics and implements appropriate measures to ensure patient’s safety.
  • Prepares exam room for each patient in accordance with needs of patient’s visit.
  • Controls and monitors patient flow to maximize efficient use of providers and exam rooms. Responds to variations in patient volume, provider ability, and resources (e.g. early arrivals, no shows, providers who are absent, etc.) by making continual adjustments in room utilization and assignment.
  • Performs and records vital signs (blood pressure, pulse, temperature, height and weight).
  • Records patient’s stated level of pain.
  • Reviews list of medications with patient
  • Assists and/or chaperones providers/nursing with physical exams, treatments and procedures as necessary.
  • Provides a safe, comfortable, and clean environment for patients and families. Uses proper techniques and procedures for hazardous waste disposal, universal precautions and for body mechanics. Maintains clinic rooms according to Infection Prevention’s policy “Cleaning Schedule for Hospital Equipment in Ambulatory Clinics”.
  • Prepares medical record for patient visit, confirming accuracy with patient identifiers, entering chief complaint and social history. This may require interviewing the patient to obtain data.
  • Notifies provider of patient requests for referrals and prescription renewals.
  • Assists provider, patient and patient’s family with admitting patient into the hospital. Makes out clothing list and facilitates smooth transition to inpatient unit.
  • Stocks, maintains and rotates supplies in clinic rooms daily according to clinic demands. Monitors expiration dates.
  • Participates in unit specific quality improvement projects i.e. hand washing audits, time-outs, refrigerator/medication logs, daily/monthly code cart checks.
  • Active participant in unit meetings.

Qualifications

JOB KNOWLEDGE AND SKILLS:

  • Ability to participate in, and complete, the Medical Assistance’s Competency Based Orientation Program.
  • Demonstrated organizational skills and attention to detail required. Ability to prioritize work and complete tasks in a timely manner.
  • Ability to work independently and accurately with excellent follow-through.
  • Computer literacy required including familiarity with MS Office, E-mail and automated scheduling software and the ability to navigate through hospital-based computer systems. Experience with electronic medical records systems (ECW) preferred.
  • Ability to read, write and spell in English to ensure accurate message taking and data entry.
  • Strong interpersonal and verbal communication skills.
  • Knowledge of and ability to use universal precautions.
  • Knowledge of patient handling required.
  • Ability to maintain sensitive and confidential patient information according to HIPPA.

EDUCATION:

  • Level of knowledge generally obtained through a High School Diploma or GED equivalent.
  • One to two years of medical assistant experience preferred
  • New gradsare encouraged to apply!

Licenses, certifications, etc.

  • CPR, Health Care Provider, required

AGE SPECIFIC COMPETENCIES:

  • Possesses and applies the skills and knowledge necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process. This includes:
  • Knowledge of growth and development
  • Ability to interpret age specific data and response to care
  • Provide age specific communication

WORKING CONDITIONS/PHYSICAL DEMANDS:

  • Works in an outpatient/ambulatory clinic setting.
  • Work requires frequent standing and walking 80% of the workday.
  • Occasional requests to change work areas to cover another priority area to meet patient needs.
  • Frequent contact with patients, families, visitors, nurses and other department staff.

Additional Information

All your information will be kept confidential according to EEO guidelines.

AMERICANS WITH DISABILITIES STATEMENT:

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Tufts Medical Center reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

COVID-19 POLICY:

Please note that effective October 1, 2021, as a condition of employment at Tufts Medical Center, all employees and new hires must have received their complete dose of the COVID-19 vaccine, unless they have been granted an exemption.

Vacancy expired!

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