Job Details

ID #3448637
State Massachusetts
City Mercymedicalgroupspringfield
Full-time
Salary USD TBD TBD
Source Mercy Medical Center Clinton
Showed 2020-02-23
Date 2020-02-23
Deadline 2020-04-23
Category Et cetera
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Business Services Rep (Patient Access-Medical Group) Springfield Pediatrics 40hr.

Massachusetts, Mercymedicalgroupspringfield 00000 Mercymedicalgroupspringfield USA

Vacancy expired!

Department:3249045403 SPR PEDIATRICSExpected Weekly Hours:40Shift:Day ShiftPosition Purpose:Come work for Trinity Health Of New England Medical Group Formerly known as Riverbend, we are part of the Trinity family bringing compassionate care to our communities.Job Description Details:Responsible for the accurate registration, co-pay collection and scheduling of patients within the practices. Assists internal and external customers with all clerical tasks within the office. Individual must communicate in a positive, professional manner and maintain a high level of customer service.PRIMARY JOB RESPONSIBILITIES AND DUTIES:

Schedules patients' visits.

Answers and routes all calls to appropriate department.

Communicates with patients via phone or in person in a courteous and professional manner

Accurately registers patients ensuring that the information required is obtained.

Refers patient to their insurance company for any specific benefit questions.

Accurately requests, links and confirms referrals as required.

Obtains prior authorizations for diagnostic procedures if applicable and schedules appointments as needed.

Documents appropriate and accurate information in the patient’s medical record.

Accurately cashes-out and balances monies at the end of day.

Performs a variety of related clerical tasks such as retrieving previous files, filing, managing incoming and outgoing faxes, obtaining medical records from hospitals, preparation of outgoing mailings and scheduling of external tests or appointments as appropriate.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Requires minimum of a High School Diploma or equivalent.

Experience within a medical office or billing department preferred.

Knowledge of patient billing and Medical terminology preferred.

Trinity Health's Commitment to Diversity and InclusionTrinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states. Trinity Health includes 94 hospitals, as well as 109 continuing care locations that include PACE programs, senior living facilities, and home care and hospice services. Its continuing care programs provide nearly 2.5 million visits annually.Based in Livonia, Mich., and with annual operating revenues of $17.6 billion and assets of $24.7 billion, the organization returns $1.1 billion to its communities annually in the form of charity care and other community benefit programs. Trinity Health employs about 133,000 colleagues, including 7,800 employed physicians and clinicians.Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs. For more information, visit www.trinity-health.org at http://www.trinity-health.org/ . You can also follow @TrinityHealthMI on Twitter.

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