Vacancy expired!
- Hardware troubleshooting including component level (drive, screen, keyboard, etc.) repair/replacement of faulty devices
- Software support including building, configuring, updating, patching, and troubleshooting of current desktop and server Microsoft Operating Systems and applications
- At least 1 year of working experience in a technical support role using an online ticketing system
- Experience troubleshooting desktops, laptops, mobile devices, and accessories
- Experience supporting users through remote sessions and step-by- step walk throughs
- Experience with connectivity including TCP/IP, VPN/remote access, Ethernet, printing, Wi-Fi, and cellular based connections
Vacancy expired!