Job Details

ID #43219607
State Massachusetts
City Quincy
Job type Permanent
Salary USD TBD TBD
Source SS & C Technologies Inc
Showed 2022-06-18
Date 2022-06-17
Deadline 2022-08-16
Category Et cetera
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Financial Services Operations Representative I

Massachusetts, Quincy, 02169 Quincy USA

Vacancy expired!

The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.

That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge - one that only a few people can embrace and thrive upon.

If you see your opportunity in complexity , then we are the right fit for you.

Job Description:

Role Overview

In your role as a Financial Operations Representative, you are the front line to our clients and our clients' clients. This position provides general service and transaction processing with a customer-focused approach. You will work as part of a team within our Event Center handling a variety of short term projects for our clients. The primary focus will be on quality and accuracy of information provided to callers and when completing transactions during or between calls.

Responsibilities

Associates are generally responsible for assisting inbound callers may include:
  • Ordering statements
  • Basic account info
  • Duplicate tax forms
  • Pin resets
  • Web site navigation
  • Address Changes

Representatives will access confidential Shareholder information through secure databases, utilize multi-line phone systems in concert with computer system, and be responsible for both security and quality to ensure company requirements are met. Scripts will be provided for associates when applicable.

Qualifications
  • High School Diploma or equivalent.
  • Strong attention to detail, with ability to prioritize and manage your workload
  • Excellent communication skills - verbal and written.
  • Intermediate computer proficiency, including keyboarding skills and the ability to navigate through multiple computer systems.
  • Prior coursework of experience within financial services helpful - training provided

Location:Quincy Massachusetts

SS&C is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here . SS&C is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at for assistance.

Vacancy expired!

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