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Address: USA-MA-Quincy-1385 Hancock Street Store Code: OCIO-Project management (2761883) Retail Business Services is the services company of leading grocery retail group Ahold Delhaize USA, providing services to five East Coast grocery brands: Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Retail Business Services leverages the size and scale of the local brands to and provides industry-leading expertise, insights and analytics to local brands to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued.For more information, visit https:// www.retailbusinessservices.com . The IT Project Management Office (PMO) within the Office of the CIO is responsible for managing and delivering the annual investment portfolio for IT. As a Portfolio Manager, the candidate will be responsible for delivering a portfolio of projects and programs working with the solution delivery/engineering team. The IT PMO Portfolio Manager reports to the Director of the IT PMO and will lead a team of internal and external Project/Program managers and scrum masters to provide project delivery and execution by leveraging the processes, technology, tooling, and governance needed to achieve quality deliveries and attain business value.Duties & Responsibilites:
- Effectively plan, organize, and direct the completion of large, complex portfolio of projects while managing risks and issues to minimize scope, budget, and schedule impacts
- Act as single point of contact for managing a Portfolio of Projects working with the solution delivery Vice Presidents: building synergies between unrelated/related projects or programs, aligning strategic business objectives, increasing business value through people management, change control, risk management, and resource management
- Anticipate and aggressively remove obstacles that slow down progress, escalate and mitigate risks/issues to multiple levels of management, including executive leadership teams across the organization
- Partner with solution delivery/engineering teams to drive program planning and delivery for both waterfall and agile projects;
- Ensure compliance to Project Delivery methods, tools, framework and IT controls.
- Partner with the IT Budget Management team to actively manage and deliver the financial commitments for an investment portfolio of $40-$60M. Partner with Finance, Project Teams, and Value Stream owners to ensure all financial cadences (e.g., Quarterly budgeting cycles, month-end closings, etc) are supported by and aligned to portfolio financials
- Partner with the IT Release management function to identify interdependencies and risks across the IT project portfolio.
- Create and maintain portfolio resource plans (in coordination with resource managers) that account for all resource capacity and utilization across the IT Function while informing internal capitalization projections
- Manage supplier performance to ensure that contractual agreements are met.
- Key partner for change management to support building an organizational readiness and change management plans to successfully execute new initiatives.
- Monitor portfolio health through OKRs and portfolio metrics and financial status against relevant constraints, including Strategic investment guidance, Portfolio budgets Vendor Contracts, and Operating budgets.
- Apply concepts of Lean Portfolio Management, driving a focus on driving the delivery of value to customers through the creation of products and solutions.
- PMO Maturity, Process & Tools:
- Execute up on and contribute to process improvements and best practices across PMO to support delivery excellence.
- Actively drive the transformation of waterfall projects to agile
- Train, mentor, and support the agile/scrum teams to effectively follow agile methodology
- Lead and inspire IT teams in Project & Program Management to develop and establish a high performing, service driven culture committed to failing fast, leaning out waste and, delivering business value.
- Bachelor's degree in relevant field
- 10+ years practical experience at varying levels of project/program management
- 3+ years as a Scrum Master
- Project Management certification a plus, but not required. Emphasis is on demonstrated use of PMP, Scrum, Agile, etc.
- Working knowledge of agile methodology and agile tools (Jira)
- Thorough understanding of enterprise software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies
- Bring a data-driven approach to decision making, both in day-to-day activities and when helping others make strategic trade-offs
- Self-starter with the ability to lead teams through ambiguity to solve problems and drive results
- Strong organizational, communication, interpersonal, relationship-building skills conducive to collaboration; able to work well in a cross-functional environment
- Excellent analytical and problem-solving skills with a history of hands-on, detail orientated
- Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike
- Financial Acumen
- Interpreting and applying understanding of key financial indicators to make better business decisions.
- Understands the meaning and implications of key financial indicators.
- Uses financial analysis to generate, evaluate, and act on strategic options and opportunities.
- Communicates Effectively - Developing and delivering multi-mode communications (verbal and written) that convey a clear understanding of the unique needs of different audiences.
- Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
- Experience with lean portfolio management
- Experience with transforming from waterfall to SAFe
- SAFe certification
- Proficiency working in and managing agile, SAFe, scrum teams (scrum of scrums), lean teams.
- Experience delivering projects in retail industry.