Sr. Business Systems Analyst/BA/Business Analyst

Kellton Tech is a full-service software development company, offering end-to-end IT solutions, strategic technology consulting and product development services in Web, SMAC (Social, Mobile, Analytics, Cloud), ERP-BPM, and IoT space Our methodology of inventing infinite possibilities with technology helps us develop best in-class and cost effective solutions for our clients. Currently Kellton Tech is looking for talented resources for one of our listed client. Below are the position details:

• Change Management Analysis throughout the system development life cycle utilizing proper version control in the designated knowledge repository.
• Validate and verify requirements throughout the system development life cycle (SDLC) to ensure systems perform to the required specifications and can achieve target goals. This includes leading efforts to ensure test plans and scenarios are created; as well as review and signoff on test results (e.g., ADA, functional, performance and vulnerability).
• Apply project management standards to facilitate change management and manage expectations effectively and to identify, track and escalate constraints/risks and communicate timely to appropriate stakeholders using standard RAID processes.
• Continually seek opportunities to increase customer satisfaction and deepen relationships.
• Monitor and triage support voicemail, email, and support tickets to ensure timely responsiveness to systems and operational questions, problems, and/or bug identification.
• Ability to create detailed technical drawings using tools such as Visio or other Microsoft tools
• Domain knowledge in healthcare a strong plus.
• Perform other duties as assigned.

• Broad knowledge of business analysis techniques for creating requirements and certifying software acceptance.
• Broad technical knowledge and experience supporting wide range of applications, data processes and technologies
• Strong familiarity with security standards and working with PII and PHI data.
• Proven understanding and knowledge of software development life cycle (SDLC).
• Demonstrated ability to conduct detailed planning, perform risk assessments, and successfully mitigate risks.
• Ability to develop and maintain effective relationships with management, end users, project team members, and vendors.
• Excellent customer service skills.
• Ability to manage time, to set priorities, and to work under time constraints.
• Excellent oral and written communication and presentation skills.
• Proficient in using Microsoft Office suite, Visio, MS Project, other project management and collaboration tools.
• Excellent problem-solving skills.
• Ability to work both independently and collaboratively.

• Bachelor’s Degree in computer science, Information Systems, Business Administration or other related field, or equivalent work experience.
• 5 years of extensive hands-on experience in IT application implementations or systems support.
• Prior experience with Jira, SQL Queries, Rational Quality Manager (RQM) and ADA compliance.
• Experienced in use cases and testing methodologies including functional, systems, integration, performance, and UAT.
• At least 5 years of experience working in a Business Analysis, IT Management, or other related experience in an IT healthcare environment
• At least 3 years of business analysis and data analysis related experience within IT system development project(s).
• Pr Ability to write clearly and concisely, and to communicate effectively and interact professionally with a diverse group including users, peers, managers, and subject matter experts.
• Strong analytical and project management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Ability to interpret and use data in problem solving and process improvement.
• Knowledge of the Medicaid program and particularly of managed care.
• Prior experience in healthcare or government setting desired.