Vacancy expired!
About Retail Business Services
Retail Business Services is the services company of leading grocery retail group Ahold Delhaize USA, providing services to five omnichannel grocery brands: Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Retail Business Services leverages the size and scale of the local brands to provide industry-leading expertise, insights and analytics to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued. For more information, visit www.retailbusinessservices.com or follow us on LinkedIn and Twitter. Position Title: UX Designer for InnovationPosition Location: Quincy, MAPosition Summary:For this Innovation UX Designer position, we're looking for someone with a strong desire and ability to follow Design Thinking principles with an Innovation twist to understand problems in Retail Grocery, to facilitate ideation and brainstorming, to understand current processes and design new processes and to envision technology solutions. The Propulsion Lab is the technology innovation arm at RBS. Our mission is to drive innovative thinking and behavior as we EXPLORE in-store problems, DESIGN solutions, EXPERIMENT with technology and ALIGN our work to value. We are working towards a vision of the Store of the Future, as we experiment around horizons 2 and 3 of innovation that connect to that vision. Like a startup accelerator within a corporation, the Propulsion Lab helps bring these ideas to life.What We Offer: 5 Bullets (HR Use Only)• Collaborative teams in an inclusive environment• Flexible work arrangements• Generous vacation and holidays • Competitive benefits including a 401k match, HSA options, and education assistance• A strong opportunity to make an impact and define the futureAt RBS, we develop technology so customers can eat well, save time, and live better in a supportive environment where leaders know their team's strengths and passions while elevating their associates through collaboration and engaging team environments. Requirements Basic Qualifications:• 3-5 years experience working in a UX Design role• Bachelors or higher in a field related to Design or Human Factors• Experience with Adobe Creative Suite, Mural/Miro, FIGMA• Passion designing for solutions involving emerging technologies, which may include software apps, AR/VR, IoT, robotics, 3D printing, voice interaction, AI/ML and others • Must possess the ability to effectively communicate using strong verbal, written and listening skills• Ability to come up with creative ways to look at problems and solutions • Must be able to adapt quickly to change without being afraid to take on new responsibilities in a fast-paced team environment while being proactive and action-oriented• Retail or Retail Grocery Experience a plusPreferred Qualifications:• Master's degree a plus• Retail or Retail Grocery Experience a plus• Experience within a startup environment or innovation team a plusIf you're a dynamic technology professional who wants to be part of a growing technology innovation team that strengthens thousands of retail stores with creative technology solutions, then we want to meet you!A Day in the Life: 3-5 bullets only (Make sure to sell your role!)• Collaborate with Product Owners and Retail COE to incorporate Design into projects • Lead Design Thinking and other Discovery workshops, often together with Product Owners• Conduct Design Thinking workshops/exercises to assist our Brands with understand their needs, ideate on or refine solutions, and determine the Value Propositions of solutions• Conduct interviews and usability testing with users for our Brands (Associates and Shoppers)• Conduct primary and secondary research • Facilitate understanding of projects, portfolios and Innovation Vision using visual design• Visually connect perspectives of Users/Brands to technology concepts• Develop better understanding of problems relevant to brands by identifying and defining personas, processes and their interrelationships and articulate these problems in text and visuals• Research, explore, evaluate, recommend solutions to problems relevant to the brands• Provide UX recommendations based on insights from research, best practices and usability testing• Use team-developed and industry best practices and work with team to improve on them• You look for ways to continue to improve our processes as contributor and member of the design team What you Bring:• 3-5 years of experience with hands-on UX Design related primarily to software and service delivery• Bachelors or higher in a field related to Design or Human Factors• Creative can-do attitude that is proactive and not afraid to try something, fail and pivot• Ability to visualize concepts in a simple manner to improve understanding at all work levels • Attention to detail with the ability to start simple and iterative build on an idea or project• Comfortable within uncertainty and ability to shift between divergent and convergent thinking• Understanding how to connect technology to real-world value to improve the Customer Experience, the Associate Experience and improve productivity for the Jobs to be Done#dicejobVacancy expired!