Epic Analyst job vacancy in Somerville, Massachusetts Mastech Digital

Vacancy expired!

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking an

Epic Analyst for our client in the

Healthcare domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a

Contract position and the client is looking for someone to start immediately.

Duration: 3-4 Months Contract

Location: Remote

Role: Epic Analyst

Primary Skills: Business Analysis

Role Description: The

Epic Analyst must have at least 3-7 years of experience. In this role, you will contribute to the successful training, support, and optimization of Epic applications implemented. Work assignments include analyzing and troubleshooting systems issues, providing workflow guidance, and relationship management of supported departments. In-person, remote, and ticket-based support with strict adherence to documented service level agreements is one of the focus areas for the position. The planning, execution, and support of project level work is also a primary responsibility for the Clinical Business Analyst II. This includes preparing for formal presentation as well as communicating the status of projects to leadership/ internal stakeholders.

Responsibilities: - Provide on-going support of live applications including but not limited to on-site, telephone support, system maintenance, on call, system enhancements and upgrades - Support and educate end users with Epic clinical and complementary applications - Answer end user how-to questions - Understand user requirements; translate them to functional requirements and assist end user with Epic request submissions - Identify and resolve issues, and facilitate appropriate escalation for timely resolution - Assist with developing and executing user acceptance testing plans including creation of test cases - Conduct formal presentations and prepare presentation for project level work - Prepare end user training materials - Create and run reports as needed using tools such as Workbench and ServiceNow

Qualifications: - Bachelors Degree in Business, IT, Healthcare, or related required - Must have 5 years of healthcare IT experience with a knowledge of clinical systems - A combination of education and experience may be substituted for requirements - Epic Certification desired or must obtain Epic training as outlined by program requirement

Skills: - Experience in end user management, preferably in a healthcare setting - Knowledge of Clinical workflows - Ability to effectively translate business requirements to functional requirements - Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization including both technical and non-technical personnel - Strong administrative, analytical, problem-solving, written and verbal communication, and facilitation and presentation skills - Ability to effectively conduct meetings, both formal and informal including departmental and clinical user meetings - Requires minimal direction from leadership and possesses the ability to learn quickly - Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds an levels within and external to the organization - Strong PC skills required with knowledge of Microsoft Office Suite, PowerPoint, SharePoint, Word, Excel, Teams, and Visio preferred.

Education: Bachelors degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent

Experience: Minimum 3-7 years

Relocation: This position will not cover relocation expenses

Travel: No

Local Preferred: Yes

Note: Must be able to work on a W2 basis

Recruiter Name: Simran Kour

Recruiter Phone: 412-226-0751 (Ext: 2320)

Equal Employment Opportunity

Minimum Education Required: Bachelor

Years of Experience Required: 3-5 Years

Expected Travel Time: None

Vacancy expired!

ID	#20111701
State	Massachusetts
City	Somerville
Job type	Contract
Salary	USD Market Market
Source	Mastech Digital
Showed	2021-09-23
Date	2021-09-22
Deadline	2021-11-20
Category	Et cetera
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Job Details

Epic Analyst