Job Searchi - jobSearchi.com

Job Details

ID #45917419
State Massachusetts
City Springfield
Job type Contract
Salary USD Depends on Experience Depends on Experience
Source Eclaro
Showed 2022-09-23
Date 2022-09-19
Deadline 2022-11-17
Category Et cetera
Create resume

Telecom Engineer

Massachusetts, Springfield, 01199 Springfield USA

Vacancy expired!

This is

Pinky Mesias. I am a Recruiter with Eclaro. We are first tier suppliers of technical services to several Fortune 500 companies.I am currently working on a role that you might be interested in. Call me at

Telecom EngineerSpringfield, MA 01199 or should live in the Northern CT area22-05730

Duties & Responsibilities
  • Responsible for the enterprise integration, implementation, configuration and support of communications technologies (VOIP, Enterprise Fax, Teleconferencing, Telepresence, Mobility, Cloud, Fax)- bonus - knowledge in Broadsoft PBX
  • Reports, tracks and if necessary escalates voice platform performance issues to resolution
  • Provides support for voice/Telecom platform issues
  • Responsible for following IT policies(change control) and procedures for strict access controls to customer, company and voice system information
  • Handling all levels of telecom support to resolve all telecom issues in a timely manner
  • Functioning as a subject expert for telecom hardware/software solutions- bonus:- audiocodes, xmedius, vocera, virtual appliances, SIP and VOIP trouble shooting
  • Conducting software release and testing in line with established change control processes
  • Monitoring telecom performance and making recommendations for improving efficiencies
  • Establishing procedures for the backup of system components and disaster recovery testing
  • Assists in the planning and development of the project scopes, procedures, budgets and overall project schedules
  • Networking background- bonus
Education and Experience:
  • Associate degree in Computer Science or related field of study/experience.
  • Minimum five (5) years' experience with s,any equivalent education and/or experience from which comparable knowledge, skills and abilities have been demonstrated/achieved.
  • Experience with Interactive Voice Response (IVR) and Computer Telephony Integration (CTI), preferred, ACD call center experience. Experience with Gateway
  • Cisco Certified Network Associate Voice or Cisco Certified Network Professional Voice certification, preferred
  • Cisco Certified Network Associate, a plus

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.Kindly send the word version of your resume to

If you are not looking for a new opportunity and know someone who is, I would greatly appreciate it if you could pass along my contact information.Thank you in advance for your time and consideration. I look forward to speaking with you!

Vacancy expired!

Subscribe Report job