Job Details

ID #15352240
State Massachusetts
City Waltham
Job type Permanent
Salary USD TBD TBD
Source Wolters Kluwer
Showed 2021-06-11
Date 2021-06-10
Deadline 2021-08-09
Category Architect/engineer/CAD
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Senior IT Support Engineer - Data Center

Massachusetts, Waltham, 02451 Waltham USA

Vacancy expired!

Senior IT Support Engineer - Datacenter

What makes this fun?In this role you will be a key contributor to the installation, configuration, maintenance, and support of a secure high-availability Windows & Linux based server & network infrastructure in both software development and data center production environments. You will be part of an IT team dedicated to the GainsKeeper business spanning multiple data centers. You will be exposed to cutting edge technologies and supporting our most visible clients in a high performance computing (HPC) environment.Some of the things you will work on and be responsible for:
  • Perform Windows and Linux based system builds.
  • Maintain & support Internet host servers in 24 x 7 processing environments.
  • Setup, maintain, and support Active Directory domains (sites, DNS & DHCP). Create group policies in Active Directory and manage users/groups.
  • Configure and support terminal services on Windows servers.
  • Execute firmware upgrades, OS upgrades, and hardware upgrades.
  • Respond to all support issues requests in an expedient manner, providing clear and informative status entries, resolution entries and quality assurance closure. Will work to identify the root cause of any issues and strive to incorporate solutions that are correct, with zero rework.
The experience we look forward to you having:
  • BS Computer Science, Computer Information Systems, or equivalent with minimum of 4 years of relevant experience in Windows and Linux server and network administration.
  • Microsoft Certification Systems Engineer / MCSE preferred
  • Expertise in the build, configuration, installation and troubleshooting of Windows server Enterprise and Standard production environments
  • Knowledge of HPE hardware (Proliant, rack servers, and tape library) and storage systems including NAS (Network Attached Storage), SAN (Storage Areas Network) and DAS (Direct Attached Storage)
  • Experience with server and storage hardware components troubleshooting, upgrades, and testing
  • Experience with data center networking, cabling, and best practices standards
  • Experience administering, maintaining and supporting Active Directory, AD domains and terminal services
  • Experience performing firmware upgrades, OS upgrades, and hardware upgrades
  • Knowledge of TCP/IP network protocols, including DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name Systems), SMTP (Simple Mail Transfer Protocol) and VPN
  • Proficiency in PowerShell and BASH scripting
  • Experience with the following technologies is a plus: ARCServe Backup or equivalent enterprise backup software, knowledge of Cisco firewall, and F5 Load balancer
A little bit about usWolters Kluwer is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Wolters Kluwer combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities and requirements.EQUAL EMPLOYMENT OPPORTUNITYWolters Kluwer U. S. Corporation and all its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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