Job Details

ID #2123519
State Massachusetts
City Western massachusetts
Full-time
Salary USD TBD TBD
Source Massachusetts
Showed 2019-04-23
Date 2019-04-13
Deadline 2019-06-12
Category Customer service
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Customer Service/Cashier Mon-Fri 1PM - 7PM (440 Russell St, Hadley, MA)

Massachusetts, Western massachusetts 00000 Western massachusetts USA

Vacancy expired!

30-hour minimum work week, covering for morning shift as well if your coworker has an appointment and vice versa.

We are looking for someone who would like a steady, long-term job working Monday-Friday 1pm - 7pm.

We are a family-run dry-cleaning business. This is different from a laundromat, please do not confuse the two.

My parents are getting older and need an honest, hard-working employee with a genuine interest in helping.

What is expected:

- Comfortable working on your feet the whole time

- Able to lift up to 25 pounds (winter clothing dry cleaning in bulk can be heavy)

- Have great customer service skills

- Experience in dry cleaning, not laundromats, is preferred but not necessary

- Working by yourself, cleaning the store thoroughly(it's not that big)

What you should know about the owners and our expectations:

My parents drive up from Willimantic, CT every single day to deliver clothes from our main plant.

My mom is tough and doesn't expect repetitive mistakes, she'll train you the best she can.

- You will ALWAYS be learning something new about dry cleaning. Each customer has slightly different clothes and they cannot be treated the same.

- We have high customer service standards that must be met.

- They're tough, but they will treat you extremely well as long as you are trying and not making the same mistakes over and over again.

- Please put yourself in the customer's shoe as well as think about each situation from a manager's -perspective in difficult situations you may find yourself in.

- Customers have extreme attachments to their clothes, please put yourself in the customer's position when thinking about how you would like your clothes to be treated by the dry cleaning cashier and behave respectfully accordingly.

- You should never have "nothing to do". There is ALWAYS something to do. Please take the initiative when working. This is key!

- We are looking for a long-term employee with CONSISTENT and RELIABLE transportation

If you work the afternoon/evening shift, you cannot close up before 7:00pm

Vacancy expired!

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