Coordinator, LS

The Lien Services Coordinator is responsible for processing incoming mail, conditional payment reporting, outreach for Proof of Representation documents, Medicare Advantage Plan (“MAPS”) Affidavit and HIPAA release, and outreach to MAPS, Part D, Medicaid programs, and Medicare contractors.  This coordinator role is not outwardly client-facing at this time but will work closely with outside vendors and internal staff. Each coordinator is responsible for successful communication, timely responses, and providing overall excellent service. If you thrive in a fast-paced environment that emphasizes individual accountability with the support of a team structure, come join us!About the Day-to-Day Responsibilities of the RoleProcess incoming mail, and distribute/upload as directed.Routine follow-up on Letters of Authority and/or Proof of Representation documents.Routine follow-up on MAPS Affidavit and HIPAA release.Outreach to MAPS Part D, Medicaid Programs to obtain lien letter for possible dispute or payment.Conditional payment reporting.Conditional payment follow-up with Medicare contractors.Responsible for sending out assigned CP $0 letters.Responsible for obtaining final demand and/or case resolved letter and following up with the Medicare contractors.Retrieve documents as directed from external systems.Assist with referral set-up in the database, as needed.Assist attorneys and staff as needed.