Job Details

ID #12294694
State Massachusetts
City Woburn
Job type Contract
Salary USD $60,000+ 60000+
Source Marlabs, Inc
Showed 2021-04-16
Date 2021-04-15
Deadline 2021-06-14
Category Et cetera
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Desktop Support Engineer

Massachusetts, Woburn, 01801 Woburn USA

Vacancy expired!

Marlabs (www.marlabs.com) is a

Digital Technology Solutions company that helps companies adopt digital transformation using a comprehensive Digital360 framework comprising of

Digital Product Engineering, Digital Automation, AI and Cognitive Platforms, Enterprise Analytics, Cloud, Digital Security and Digital User Experience; delivering a next-generation Digital Customer Experience. With a dedicated human capital of over 2100 and a network of delivery centers in USA, Canada, Mexico and India,

Marlabs has assisted hundreds of customers across different verticals in achieving success through business and operational excellence.

Our mission is to provide our customers with the trusted foundation for the digital world. We do that by continuously delivering greater value to the digital economy.

Please let me know your availability for the below mentioned opportunity

Job Title : Desktop Engineer

Location : Woburn, MA M to F 8 am to 5pm local hours support and on call during afterhours and weekend/holidays

Resources must be able to provide the following:
  • VIP Support
  • Executive VP and above support
  • Lab Support (Lab Software Installation, Software administration, Local account management, lab workstation build, GXP)
  • Documentation Support
  • Runbooks, SOPs, work instructions, configuration specs.
  • Basic Scripting Support
  • Project Support
  • Hardware Support
  • Desktop, phone, headset, etc.
  • Laptop Imaging
  • Hardware Depot
  • Mac book build and Mac OS support
  • Meeting Support
  • WebEx, Zoom, Jabber, etc.
  • AV Support
  • Distribution List and Mailbox Management
  • Desktop Engineer providing end user desk side support
  • Expertise in Windows/Mac/IoS administration support
  • Expertise in patch management of end user devices
  • Expertise in O365 end user support
  • Expertise in installation, configuration and provisioning of new devices
  • Expertise with Intunes MDM
  • Expertise with SCCM for patch management
  • Airwatch for device patching and mobile device management
  • Expert level escalation point of contact for L1 support team

Vacancy expired!

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