Vacancy expired!
- Coordinates and installs workstation hardware and software
- Performing Desktop Migrations at multiple site locations
- Implements solutions to specific workstation problems
- Provides information for databases that track hardware inventory and installations
- Assists infrastructure consultant in advising end users on compatibility issues between corporate desktop standards and hardware/software considered non-standard
- Assists infrastructure consultant with research and advises end users on technology and any compatibility issues with existing hardware/software
- Keeps current on technology industry trends or issues and assesses impact on existing workstation configurations and standards
- Availability to work a flexible work schedule is preferred
- Knowledge of workstation hardware, software, operating systems, communications, protocols, printers, modems, terminals, controllers, etc.
- Experience with SCCM
- Experience with migrations
- Ability to interpret error messages and take appropriate action
- Knowledge of network configuration and ability to correctly attach equipment to the appropriate network
- Ability to analyze network problems and initiate corrective action where required and within the scope of knowledge and accountability
- Ability to communicate effectively, both verbally and in writing, with Internal teams, vendors, workstation end users and support staff
- Knowledge of diagnostic equipment and procedures and troubleshoot problems that arise
- Ability to work well with end users and utilize positive customer service skills, especially during tense situations
- Experience with Microsoft Windows operating systems including Windows 10, Windows 8, Windows 7 and other Microsoft products
- Ability to implement recovery procedures
Vacancy expired!