Help Desk Analyst I

Michigan, Ann arbor Ann arbor USA
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DescriptionRobert Half Technology is hiring a Help Desk Analyst to support local and field users at a rapidly expanding company in the Hospitality industry. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role being very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Ann Arbor, Michigan area and is a short-term temporary opportunity.Your responsibilities

Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups

Independently investigate and implement solutions to technical issues

Identify recurring technical issues and propose solutions to address the root of the problems

Offer IT support for operating systems, productivity software, and a variety of other applications used internally

Requirements

Prior experience with IT support ticketing systems

Ability to recognize, evaluate, and resolve problems effectively

User administration and bug fixing in a client-server environment

Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications

Microsoft Windows Server experience

Microsoft SQL experience

Telecom experience

Comprehension of basic networking concepts

Technology doesn't change the world. People do.As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.Leader among IT staffing agenciesThe intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $14.25 - $16.50 / HourlyLocation: ANN ARBOR, MIDate Posted: November 1, 2019Employment Type: TemporaryJob Reference: 02210-0011241157Staffing Area: Technology

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Job Details

ID #2823145
State Michigan
City Ann arbor
Full-time
USD
Source Robert Half International
Showed 2019-11-02
Date 2019-11-02
Deadline 2019-12-31
Category Et cetera
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